"I called, gave the model number of the oven I was repairing and a description of the part I needed. The customer care person immediately identified the part I was looking for, and voila, order was placed and paid for. Two days later the part arrived. The process couldn't have been easier.
Imagine my joy when the availability of a $34 part saved me from having to pay nearly $1000 for a new kitchen range. "
"I struggled to find the exact knob that we needed for our gas stove top, but was able to find the part I needed on the Easy Appliance Parts site. The cost of the part was noticeably cheaper than other sellers, and the shipping was fast considering that I ordered during the holiday season and COVID. The only feedback that I have for the company is that my initial invoice said that the part would be shipping via USPS, but once I realized that it was actually shipping via FEDEX, it was easy to track!"
"A spring on our French door refrigerator broke, making it a bit inconvenient to close, with the model number it came right up, I knew it was the correct part, ordered it, received it in 3 days, put it in place, bingo, fixed!"
"The baking element for my discontinued Tappan electric oven was reasonably priced and came quickly. I am very satisfied with the service I received."
"I ordered a couple of parts for my Whirlpool dishwasher recently. The parts were exactly what I wanted and they were easily found on the website. I was disappointed in the speed of shipping. But the parts were coming from California to Alabama. I thought since they were shipped the same day as ordered that they would arrive within a week. Alas, it was longer. Still, I would use this vendor again."
"I ordered a part to repair my refrigerator door handle. I thought there would be 2 considering it has 2 sides. Only one came so I ordered a 2nd. We fastened them to the door and the handle won't stay on. There were no instructions. I'm not sure if there should be two different clips for each end. I've paid for two shipments and two parts and my handle is still not on. Is there anything you can do to help me. This refrigerator is only a couple of years old."
"I was able to find the part I needed to repair my microwave quickly and the price wasn't too bad. They shipped it out quickly and now everything is back to normal with my microwave. Thanks!"
"The stove knob I bought for my stove doesn't line up at 12 O'clock, it only goes on 3 O'clock ?
What am I missing ?"
"Parts were as described. Shipping was fast, with minimal appliance down time"
"The ice cube storage container from our KitchenAid refrigerator broke and I was having trouble finding another. You wouldn't think that it would be difficult but I could not find one the proper size to fit in the space in the freezer. I found this one and because the exact dimensions are shown on the website, it was perfect. It fits and looks great."
"I am still waiting to hear from customer service on the wrong part having been shipped. Not sure of exact purchase date without pulling invoice but it was around early Nov."
"I orders at heating element for my oven. The item arrived on time, as ordered. Installation was easy."
"Though I had to cut to length, it was a good fit."
"Given how many business are making excuses for poor service due to COVID, that's clearly NOT how you guys roll! Got exactly what I needed, in a reasonable amount of time and didn't have to leave my home--you are the future!"
"Finally a store that has what I need as and delivers as promised! Website is user friendly and product was in stock and delivered in a week !"