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Product & services pricing
3.75/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.21/5
Customer service:
3.17/5
Return/Replacement policy:
3.06/5

5/5

2020-09-16

Quick, easy and accurate

"Locating the parts online was easy, though I had a question. I called their helpline and was handled quickly and the helpline person was extremely friendly. The parts I ordered were correct and priced well. Bonus, the parts arrived early. I've saved EasyAppliance's contact information for all my future appliance parts needs. Thank you."

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5/5

2020-09-13

Fast shipment

"Fast shipment, easy to install, reasonable pricing"

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5/5

2020-09-10

Quick and easy

"I called the customer service line and spoke with a sales rep gave them my Vin or serial number from my refrigerator and that was it. "

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5/5

2020-09-05

KitchenAide Mixer repair

"I ordered the parts I thought I needed to repair a kitchenAide Mixer. It ended up that I got two parts I did not need, and missed ordering one part I needed. The return was easily arranged, and credited quickly. The new part arrived within a few days, and the mixer is turning out loaves of bread again. Thank you for the great customer service!"


4/5

2020-09-04

Microwave Saver

"Our microwave turntable had ceased to turn. After looking at YouTube videos, I decided to order & install a new motor.
Easy Appliance Parts was not the cheapest but promised the quickest delivery. The part came sooner than advertized and fit perfectly into our microwave. I'm giving it 4 stars because I think the new motor is rebuilt, It performs better than the old one, but not like microwave when new.
"

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5/5

2020-09-03

The Part resolved my issue

"My 40 year old Maytag was leaking, with search results EasyApplianceParts.com provided the diagrams and information on which part I need. I ordered and repaired my washer and it is working fine...NO LEAKS."

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5/5

2020-09-02

Great product

"Product was in stock and arrived in the time specified. Just what I needed. Thanks definitely recommend "

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1/5

2020-09-02

Worst experience ever

"I placed my order on the 16th of August as of today I never received my order. They give a help line number bit it just tells to follow the tracking link does not help when you need to talk to a person and find out more will never use them again"

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5/5

2020-09-01

Good Product, Easy Install

"Your website made the part easy to find. I ordered it. It was delivered as promised.

I am 82, and it took me one minute to install it.
"

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1/5

2020-08-31

Not delivered

"The part was shipped quickly but Fed Ex has lost it!"


3/5

2020-08-28

Part shipped very late

"Satisfied with the part received but not with the shipping. I paid extra for shipping and it said 2-3 days with an average of 1.7 days but it took 8-9 days for the part to arrive. I contacted them about it but nothing was done"

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1/5

2020-08-27

BUYER BEWARE - Ordered a product and it was damaged

"We have reached out to them with no response back on our damaged order. They shipped it without any packaging around it to protect our order and the box was beat-up when we received it. Took photos and included them with our issue with the order and emailed them, still no response back. They seem to be using Covid19 as an excuse for not providing quality customer service. My suggestion to anyone is to not to buy from them, certainly BUYER BEWARE."

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4/5

2020-08-26

Honest transaction and efficient delivery. Very good diagram.

"Easy to follow diagram and pleasant user experience. Will do business with EAP again.
Could include brief description of construction materials, for example, vinyl-clad metal, glass, polycarbonate, etc
"

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1/5

2020-08-23

Haven't received my order

"Over 3 weeks and order has not been received. Tried to email customer service and email was rejected. Tried to call on Friday and found they were only open to 3:00pm EDT which is noon here . Will try again tomorrow but for now I'm a dissatisfied customer. "

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5/5

2020-08-22

Refrigerator and stove parts

"We needed a part for a 25 year old refrigerator and GE no longer supplied anything. I searched the web and found the part on Easy Appliance Parts and told my husband. He saw all negative comments about them. I took a chance and placed the order. So glad I did. Great prices, fast service and easy searching for what we needed. The search on my computer was all positive reviews for them which is why I went ahead with the order. So glad I did. He wanted to buy a new refrigerator! I will recommend them to everyone who needs appliance parts!!"

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