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Product & services pricing
3.75/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.21/5
Customer service:
3.17/5
Return/Replacement policy:
3.06/5

5/5

2020-03-31

Dishwasher repair

"Had broken sliders on dishwasher. Found the replacement parts at easyapplianceparts web site. Watched the short video after I ordered the parts. Got them quickly. Within 20 minutes the dishwasher was like new. Just had to replace casters from old unit to new unit for the correct fit. I am in no way a repairman , just the average semi knowledgeable homeowner."

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3/5

2020-03-30

Not an exact replacement

"Replacement dishwasher bottom rack for my GE appliance arrived on time and in excellent condition. Happy with the ordering process and communication.
However: The item is not an exact replacement of the original bottom rack. It fits perfectly, but there are fewer vertical bars in a different arrangement making placement of dishes more difficult and hazardous.
I kept it because it is still better than my old rusted rack.
"

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5/5

2020-03-28

Great Quality Parts

"I've purchased many microwave parts from easyapplianceparts.com and every parts I've received in perfect condition. Easyapplianceparts.com have fit and work like a charm for all of my personal microwave repair service I've done for my house or family and friends. I highly recommend easyapplianceparts.com to anyone in need of parts for any home appliance repair service. I'll definitely come back to easpapplianceparts.com to purchase the OEM parts for all of my future repair service."

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5/5

2020-03-27

Quick, Easy, Accurate

"With the model number of my washer, they told me exactly which pump to buy. It came in two days. It was packaged nicely so it wasn’t damaged, and it cost $20.00 less than a site that was recommended to me.
Even better, I put the part on myself and it works perfectly.
"

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4/5

2020-03-27

Freezer Door clips

"The parts came quickly and after viewing a video on another site they were installed quickly."

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5/5

2020-03-27

Easy

"The site was easy to navigate what I needed and it was accurate when I received it. Shipping was pretty quick also. Our oven is working again yay!!!"

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5/5

2020-03-17

Stove element

"So easy to find what I needed, the diagram of the stove you can fine what you need. Great price and fast delivery."

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5/5

2020-03-17

Perfect fix

"Heating element fit perfectly. Was able to complete repair without disconnecting electric or plumbing. Shut off electric of course. Shifted dishwasher back partially out & was able to reach connecting nuts with little effort. On my Whirlpool model I had to run the dishwasher in the diagnostic mode before the element started heating. Check the internet for instructions for your particular model. A lot cheaper than purchasing a new unit with tax, delivery & take-away."

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5/5

2020-03-15

repair part for an appliance I have

"I was able to locate the part on a diagram, after entering the model number and make of appliance.
the part was delivered to my home and I replaced the part. Great service, easy to navigate website. I have made many other purchases in the past. I will be back when I need another part
"

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2/5

2020-03-15

No return reply to my message

"I received the wrong part for my application. Not your fault. I left a message for you, with the model number and serial number of my refrigerator to get the correct shelf. I'm still waiting for a return call for this issue. "

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Rep reply posted 2020-03-17
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear that you have not been contacted yet. We would recommend contacting us again by phone or e-mail. We apologize for any inconvenience. ”


5/5

2020-03-10

DYI Hero

"Ordered parts for my 16 year old oven and fixed it 30 minutes. "

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5/5

2020-03-05

Uncertain Shopper

"I ordered a replacement door handle for my Maytag dryer. I was a little apprehensive about ordering because I was not familiar with the company and was not sure if the part would fit. To my surprise, the part not only fits, but it is of better quality than the original part. I am also thankful that I had no problem putting the handle on the door. I think the final cost was a little high, but since I did not compare the cost before purchasing, I guess I will not complain too much."


Rep reply posted 2020-03-05
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.”


5/5

2020-03-05

Excellent service

"Customer service found the part I needed.



"


3/5

2020-02-29

Getting the right parts.

"I ordered 2 door gaskets for a whirlpool refrigerator the CS rep.said there were two different parts so I trusted his judgement and placed the order. When the parts arrived both was incorrect so I reordered and received one correct part. I did my own research and finally received the other correct part.The CS said whirlpool provided incorrect info.In the end I finally got what I needed, but I had to wait for two refunds to be applied back to my credit card, all that was said and done EAP offered the best price."

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4/5

2020-02-25

Ice maker

"I returned this part and still have not received a credit on my credit card. How do I get the credit. Bk"

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