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Product & services pricing
3.75/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.21/5
Customer service:
3.17/5
Return/Replacement policy:
3.06/5

5/5

2020-07-02

great service

"Got everything within a couple of days. Didnt need one part,easy return"

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1/5

2020-06-28

The item was not as stated.

"The bottom rack did not fit my dishwasher. I tried to 'modify' it as others said they did but that did not work out. The rack ended up in my garbage. Goodbye 75 BUCKS! Thanks for nothing!!
"

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5/5

2020-06-27

Spare Parts

"Easy Appliance Parts carry a very wide selection of parts for home appliances and other items. The website is well designed and easy to use - it was easy to find the replacement bulbs I needed."


5/5

2020-06-25

Got here Fast!

"I ordered it and it honestly came faster than I expected it to! Also, it fits perfectly into the dishwasher where I live. Thank you Easy Appliance Parts! I have you bookmarked for future needs! "

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5/5

2020-06-24

Dishwasher repair

"Quick ship. Right part. Easy install.
Clean dishes!
"

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5/5

2020-06-18

Quick Service!

"The part was easy to find on the website and competitively priced. I was shocked when it arrived the very next day. Very well packaged, it was a glass shelf, all is well!"

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5/5

2020-06-17

Parts

"Order the parts I needed and the parts arrived in a week. The parts were cheaper here than any other place checked. The correct parts showed up and did my repair and all is good. I would use this company again to order any appliance parts I need. "

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3/5

2020-06-17

Wrong Part

"I'm waiting for an email to tell me how to return a switch for my Amana Dual Burner. It was the wrong one. I'd like to return it as soon as possible."

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5/5

2020-06-11

Dryer repair

"I was able to call and explain exactly what the part was that I needed even though I didn’t know the exact name. Great help!"

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5/5

2020-06-08

Water tank assembly

"Great part! Works better than factory part. I hope to be satisfied for a long time. "

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2/5

2020-06-07

Right Switch Block Part But Missing a Part

"My microwave oven would not work due to a worn switch block. After ordering a new block from Easy Appliance Parts, I installed the piece but was unsuccessful in getting my micro to operate. I uninstalled and re-installed the new block 3 more times with the same result. After comparing the old block to the new one more closely, I discovered a part was missing from the new switch block. I was not able to speak to a representative directly on the phone and my email came right back referring me back to their website, I was not able to get the problem handled. I guess this passes for service in these times. "

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5/5

2020-06-06

My stove looks brand new!

"My stove got scratched badly when we moved. I used this site to buy white appliance paint for General Electric appliances. It got here quickly and my stove now looks brand new. You can't see the paint at all. Great Service from this company."

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4/5

2020-05-31

Parts for dishwasher

"My part arrived swiftly and when I opened the box, it looked like it was a used part. After carefully looking at everything, all the pieces were there and They were new part so I was good to go, thank you."


1/5

2020-05-31

Deceptive Practices and High Prices

"I ordered my parts trusting their low prices advertising. I then discovered that the parts that I ordered were available in a kit at other retailers instead of individually like this website showed. This kit was HALF the price of the parts we bought through this website. The parts in the kit were the exact same that we ordered and all were OEM parts. Since the website says, "Each and every one of our parts has been researched with other competitors' prices, allowing us to offer you the best possible price," I asked for a refund of half the price we paid since 1) all parts matched, 2) their website says the above, and 3) I sent them links to show several other websites' prices. The refund I requested would equate to the price of the highest competitor so I felt I was being fair. I also discovered that their website claims good ratings with the BBB and Bizrate and I could not locate them on either website. Another deception. I gave them three chances to make this right before leaving this review.
"

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2/5

2020-05-29

mis shipped

"Price was good, delivery was reasonably quick, but they misshipped. Ordered three freezer baskets, two were perfect but the third was not the same size and wouldnt fit. Also odd, each basket came in its own box and those were all put in a very big box. Seems inefficient. Why not nest them in one smaller box? Oh and then they would have seen one of the baskets was the wrong size."

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