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Return/Replacement policy:
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Verified Eddie Bauer Shopper
Verified
5/5

2015-12-24

"Find I'm wearing more outdoor-type wear, better sportswear and I like what Eddie Bauer offers."


Verified Eddie Bauer Shopper
Verified
2/5

2015-12-24

"Very frustrating to have two of the items shown for sale pop up as sold out when I clicked on the items. I would rather not know they were available to begin with than be baited into clicking and then told they were sold out."


Verified Eddie Bauer Shopper
Verified
5/5

2015-12-24

"good quality, good customer service"


Verified Eddie Bauer Shopper
Verified
3/5

2015-12-24

"It was fine but you did not have what I wanted."


Verified Eddie Bauer Shopper
Verified
5/5

2015-12-24

"I like the website, it's very user friendly."


Verified Eddie Bauer Shopper
Verified
4/5

2015-12-24

"Please provide more detailed information about your products"


Verified Eddie Bauer Shopper
Verified
3/5

2015-12-24

"don't list what you don't have"


Verified Eddie Bauer Shopper
Verified
4/5

2015-12-24

"just a normal, no special size purchase is easily handled. Think some sizing chart should be available, and if it already is, it should be more pronounced on the site for easy identification. I never even thought of it when ordering something recently which I had to return for better fit and found the special promo stuff would not apply to exchange so simply returned for credit."


Verified Eddie Bauer Shopper
Verified
4/5

2015-12-24

"finding fleece lined pants took 4 searches, mens"


Verified Eddie Bauer Shopper
Verified
5/5

2015-12-24

"my order from a previous day was unable to be fulfilled (items sold out) so I went online to reorder something else. There was a problem with getting to use my EB certificate so customer service had to do the order for me."


Verified Eddie Bauer Shopper
Verified
5/5

2015-12-23

"Ended up phoning EB. Talked to Ismael. Ismael was very helpful."


Verified Eddie Bauer Shopper
Verified
1/5

2015-12-23

"It has been unsatisfactory."


Verified Eddie Bauer Shopper
Verified
5/5

2015-12-23

"When an item is sold out the search result should say so out!"


Verified Eddie Bauer Shopper
Verified
5/5

2015-12-23

"a well thought out and easy to use site"


Verified Eddie Bauer Shopper
Verified
4/5

2015-12-23

"good but not great...can not get my 20 something kids interested in the brand"