"I like the overall quality of eddiebauer products."

"Horrible. A COMPLETE WASTE OF A LOT OF TIME."

"Fix the SUBMIT button. I presume the problem is because of the holiday high orders."

"Very good. Love the store and the sales clerks (Ames, Iowa) and that makes me trust the web site. Especially since they've ordered things for me before."

"Always been satisfied with your products. I can count on you to give me the best."

"Product information was accurate."

"I love Eddie Bauer. The only issue I've ever had was with a delivery problem and an unsatisfactory resolution from customer service. It was the fault of USPS, but you customer service was less than helpful."

"I like visiting the website as it gives me a picture of what I am looking for when I go into the store."

"I really like the website. I can quickly go back and forth to items that I'm interested in. I also like the suggestions that pop up."

"My experience was excellent"

"Site was clean, uncluttered, fast, with good descriptions."

"eddiebauer.com was a great experience. I felt I could see the fabric designs and colors well. I appreciated how I could limit my search of shirts through the checklist on the left column (sizes, styles, etc.)."

"I buy a lot of my personal clothing from LL Bean. Eddie Bauer's website and quality are very comparable to LL Bean's. I thought of Eddie Bauer when my son said he'd like Santa to bring him a black, leather jacket. He's 21, btw. Who am I to tell him that I, not Santa, buy these things? I gave him a list of websites to check and he chose the leather jacket from Eddie Bauer. That's how I came to order it from the website. I was very happy that the shipping was free and that I could also get the jacket gift wrapped. Now, all I have to do is pay for it."

"Love the products - wish we still had a store - like shopping online, but also love to shop the store! Quality excellent, prices comparable to other similar stores and great rewards and sales!"

"See above - it was frustrating."