"I've purchased many times from EB, but it seems that the value has dropped. The material doesn't appear to last as long, doesn't fit as well and has increased in price compared to other manufacturers."

"Cust Service Lady - very nice & helpful"

"I like the look of some of the clothes. Seem to be well made."

"I already gave them to you! I will make a decision soon! Thank's Eddie"

"You have better quality than Old Navy, but your variety for women's tall fashions is limited"

"I like the overall quality of eddiebauer products."

"Horrible. A COMPLETE WASTE OF A LOT OF TIME."

"Fix the SUBMIT button. I presume the problem is because of the holiday high orders."

"Very good. Love the store and the sales clerks (Ames, Iowa) and that makes me trust the web site. Especially since they've ordered things for me before."

"Always been satisfied with your products. I can count on you to give me the best."

"Product information was accurate."

"I love Eddie Bauer. The only issue I've ever had was with a delivery problem and an unsatisfactory resolution from customer service. It was the fault of USPS, but you customer service was less than helpful."

"I like visiting the website as it gives me a picture of what I am looking for when I go into the store."

"I really like the website. I can quickly go back and forth to items that I'm interested in. I also like the suggestions that pop up."

"My experience was excellent"