"Dependable! I know what I order will be quality! And if it doesn't work...I can send it back or take it back to our local Eddie Bauer!"

"Being so close to Christmas, unable to get exactly what I wanted but managed to get acceptable alternatives."

"The site was very slow to load, but other than that, it was good."

"The site gave me ideas of what I want to try at a nearby E.B store"

"Should include an option to review site as virtual catalog as it appears in print when mailed."

"OVERALL IT WAS FINE, BUT 'BUY A GIFT CARD' SHOULD BE A STANDARD OPTION FROM THE HOME PAGE. THIS WOULD HAVE MADE GIFT CARD PURCHASES WAY EASIER. SEE AMAZON SITE FOR BEST PRACTICE.OTHER LOWER SCORES WERE DUE TO TECHNICAL ISSUE WITH PAGE LOADING DURING CHECK OUT THAT CAUSED ME TO HAVE TO TRY TO BUY THE GIFT CARD 3 TIMES BEFORE I WAS ACTUALLY SUCCESSFUL."

"Great Experience. My one wish is that there would have been an explanation between the difference of Classic Fit and Relaxed Fit."

"Excellent company, excellent products."

"Great experience. Compared prices to Amazon, but with your 40% off sale, your prices were better, even considering Amazon Prime."

"Already noted above - I do like Eddie Bauer, but could not do what I wanted to"

"I like to browse products but I won't buy on line from Eddie Bauer. Your delivery times and your fulfillment efforts are the worst I have ever experienced. I love the products and will always go to every EB store I pass by."

"I like the products, however somewhat pricey"

"I love Eddie Bauer products. I usually look at the products online and purchase in Store. I have used the Chat feature before and find that your customer service is GREAT!"

"Customer service helped me to order the items not shown on your website"

"Selection is great. The men's relaxed fit sizes are perfect for my husband. I love the quality and the deals."