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Featured Review


Verified
5/5

2018-09-07

Great to have insurance for a 6 month lapse in coverage!

"Easy to get coverage for a 6 month timeframe we were going to be without! Very cost effective!"


Verified
3/5

2018-09-07

Need more than just short term

"Its pretty helpful in finding good insurance, but i wish it be easier to find full term or month to month insted of just short term."


Verified
5/5

2018-09-07

Greatest service

"It was so easy and fast thanks "


Verified
5/5

2018-09-07

Easy and quick to use

"Working with eHealthInsurance was very quick and easy to get the insurance that I wanted. They were knowledgeable and very patient with my questions. "


Verified
5/5

2018-09-07

Start here and end here, quick and simple

"Process was easy and respond was fast"


Verified
5/5

2018-09-07

Excellent!

"Have not use by health insurance yet. But very soon. "


Verified
1/5

2018-09-07

The customer service is horrible.

"My information was entered wrong and i called numerous times to get it resolved with no luck. Tried since dec 2017 through july 2018."


Verified
5/5

2018-09-07

Awesomesauce

"Great, easy and convenient. Awesome price and simple to navigate. "


Verified
3/5

2018-09-07

I'm still waiting on my insurance card and it's been nearly a month now

"I'm just still waiting on my insurance card and its been nearly a month now"

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Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
1/5

2018-09-07

Poor customer service

"Never again save your money "


Verified
1/5

2018-09-07

Never received my card

"Never got my card and never used the ins. Couldn’t get a reimbursement "


Verified
2/5

2018-09-07

Terrible follow up

"Trying to get medical bills handled and it is next to impossible and to have one of your agents tell me that appendicitis is a pre-existing condition was the icing on the cake. Better training is obviously in dire need and repetitive requests for the same information from me over and over and over is ridiculous! "


Verified
1/5

2018-09-07

one of the worst experiences I have ever had on an exchange

"Spent time on the site and found what I felt was a perfect match for what I needed. I called the 800 number on the site and attempted to speak to a rep that was able to sell what I wanted.

I went through the process of calling, giving my information, waiting to be transferred to a sales agent, being disappointed they had no ability to sell me what I found on the site seven times.

Complete waste of my time.

I just went straight to the insurer.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2018-09-07

Horrible

"I should of chose a different company."


Verified
1/5

2018-09-07

Too difficult to navigate and poor benefits

"Had a hard time on the web site and benefits were not what was expected."