"Daniel was great. Patient. Good to talk to while patiently waiting for downloads. Good service."
"I was concerned about purchasing from this previously unknown company, particularly because their price was low compared to the well-known software sellers. However, everything went well and I got a great deal! Highly recommend this seller. "
" I will trust them for future needs and support. Thank you for the good service. "
"It was fine. No problems with it "
"I SO APPRECIATE YOUR HELP!"
"Had one failed ordering experience with another "rated vendor" due to no communication on that vendors part - no such problem problem with EKsoftware...100% highly recommended!!!"
"Well, i needed MS Office 2021. so i bought it, and dl'd it. But the installer was saying not compatible with my computer...but the specs you gave said it was. So, i messaged y'all back again. Carl helped me, and gave me the key to buy a lower version for $20 (not a bad deal, but y'all really should credit me that..but Daniel knew what was up and i should not have had to buy the additional. it was NOT necessary. Anyway, this is a positive review) So, i got the DL, and the same thing happened. Would not install. So, deflated i messaged back and got Daniel. he was familiar with the issue and knew that a new installer had just come out and was causing the problem. and...fixed. So, great above and beyond job. he stayed with me until the issues were resolved, and i'm happy (although y'all should still credit me the $20;) that was unnecessarily spent. lmk please.
"
"It doesn't work... and I can't get out of this email.
You're holding me hostage"
"Bryan quickly solved my OS compatibility issue by sending me link to a different version. Very fast solve to something I had spent way too long trying to figure out by myself. Thank you!"
"I paid for software that could not be validated because the license had already been used."
"Had issues ordering and reached out to the online Chat. Anne was absolutley amazing and without here I would have not ordered. Now excited to download and get working.
Thanks for your help Anne!!!
Lisa C."
"I had Publisher on an old computer that was dying, and needed to install it on a newer computer so I could have a reliable backup when the old one died. I messed up the install (the directions were clear, I just hadn't scrolled down far enough to see them) and called for help, convinced I would have several hours of agony to get things resolved. Joe answered my call and fixed everything promptly and completely. The community calendar is saved and I am eternally grateful!"
"Never could get software to install."
"The customer service was excellent."
"Everything was easy to do. I ordered the software I wanted, they emailed me the download link. I downloaded it, input the licensing key they provided and now I have Microsoft Office. I would do business with them again."
A rep from Eksoftware, Softwarekeep, has responded:
“Hi there,
Your order has been refunded in full.
Regards”