"Ordered on a Friday . Had Microsoft Office downloaded and working Saturday Morning. Had several questions Danial made everything easy and was quick to reply to my email. One time price was what Microsoft wanted for 1 year subscription. This is the second time I have purchased Microsoft Office from Eksoftware. First purchase was for my computer this one was for my wife's. I'm sure I will be making more purchases from Eksoftware!! "
"I was skeptical of the site. But I am surprise how professional the service."
"He is very experienced, knowledgeable, friendly. I am happy with his work and appreciate what he has done for me. I recommend him 100%."
"I was unable to get Outlook to connect with my email server. Daniel accepted the problem and set about to finding a solution. He tried numerous options and finally found the right path and input data to get me connected. He was like a bulldog and wouldn't let go of the problem until he found the solution."
"I am a first time customer to Eksoftware. I just purchased MS Office and had trouble downloading. I went on the chat, described my issue, and it took less than 1 minute for a response.
Daniel came on and offered an alternative site to enter my product key. I did, and he got the same error message I did. He then emailed me a new product key. The download took seconds, and VOILA, I'm in.
I am grateful for Daniel's patience, kindness, and expertise.
YOU ROCK DANIEL!!!
Ilise
"
"When I downloaded MS Office 2010, I was not able to install it. After several tries I used the chat option for help. Eric worked with me for several hours, trying to figure out why my system would not install the download. Finally, Eric tried moving the file to a different folder -- Downloads -- and opening it there. Eureka! Success! I now have a working copy of MS Office available to me on my Dell desktop. Through it all, Eric was unflappable. On a couple of occasions, when nothing seemed to work, his only comment was "Interesting". I would give him top marks for his abilities, his patience and his determination."
"I purchased Microsoft Office and was given a product key that had already been used. Daniel quickly assisted me with a new product key which allowed me to download office."
"Technician Joe assisted me today and I was very satisfied with how the process was handled. everything was explained and everything went good. thanks for all your support.
Joe Ramirez
"
"The download provided did not work and I had to call for support. The messages received were very confusing.
"
"Jesus was very helpful in activating my Microsoft office. S Hoover"
"Jesus was professional, patient, and very helpful helping me download my newly purchased Word product."
"I had some trouble with the installation process and Daniel stayed with me the entire time, even got on my screen remotely to make sure everything was set up correctly. You really don't get that kind of customer service very often, so I was very pleased! "
"My software ended up in a Microsoft account I didn't know I had, didn't have access to. It took getting a new computer, and much frustration on my part before I got to Joe, who is now my personal technician.
Joe was patient, knowledgeable, and spent the time it took to unravel the mystery of where my software was and why I couldn't download it, all the way through to having it completely installed on my new computer.
"
"Excellent and thorough support by Daniel. Very knowledgeable about Outlook and navigating settings with Gmail to enable email pop."
"I have purchased at least four Windows licenses from Eksoftware in the last few months and I have been thoroughly impressed with the ease and speed of the delivery of the license and the link to download the ISO files. During my last purchase, I forgot to enter a coupon for a discount, so I wrote them an e-mail and expected to wait 24-48 hours for a response. I was so pleasantly surprised that they not only responded within 15 minutes of my e-mail, but they actually reimbursed me for the discount amount within 60 minutes of my initial e-mail. I was so amazed at their responsiveness. I am planning to go to Eksoftware for all my future software purchases. They have very competitive pricing: I have found pricing with at least a 35% discount than more well-known resellers on the Internet."