"Very good. Easy to use and "
"We had problems downloading newly purchased software. Emre diagnosed the problem immediately, gave us very clear instructions on how to resolve the issue, and waited patiently while we muddled through. Everything is now downloaded and working fine.20790"
"After numerous failed attempts to install Office, I scheduled a call with customer support. My technician, Joe, was promptly able to get Office installed for me. Didn't take more than 10 minutes. I would definitely buy from this company again due to excellent price and prompt and efficient service."
"While purchasing the product the discount code I had wouldn't work. I hit the chat button, explained the problem and was immediately given a new code that worked with no problem. Product links and installation information were in my e-mail inbox in 5 minutes. Price was half of what a direct purchase from Microsoft would cost.
Have used Eksoftware for two purchases of Microsoft Office 2021 for a new computer and one that already had software installed and the instructions for removing the pre-existing version of the software before install were flawless. Would use them again and recommend highly."
"Recently purchased MS Office from EK Software Group. Purchase process was quick and efficient but what impressed me was customer service. I was having trouble downloading the software and Daniel answered questions quickly. With his help, software is downloaded working great. Thank you, Daniel!"
"No problems installing. Great customer service. "
"Joe quickly addressed my needs and helped me solve my problem. He showed patience and grace!"
"I was having some trouble getting my activation code to work while trying to install my recent purchase of microsoft office. I contacted Joe via the Chat app. Joe did an excellent job getting my microsoft office software installed. Will definitely us you guys again for my software needs.
Thanks!"
"I had a small issue which was resolved quite promptly. Would highly recommend."
"I had trouble with the download due to and old Microsoft account and previous software. I called EK Software and had Daniel answer my call almost immediately. He patiently and systematically solve all of my problem. He was on the phone with me two times for over an hour. I commend him and the company for their knowledge, and customer service in handling my issues. I will continue to shop with them and will recommend them highly to my friends. Thank you so much! This quality of service is very rare. "
"I recently purchased new computer along with the latest version of Microsoft Office and installed. But I wanted to add Microsoft Publisher, which was not included in the latest version of Office. I purchase the 2019 Publisher, not realizing it was the full suite of Microsoft products, and started the download without reading the instructions at the bottom of the e-mail. Apparently there were issues with the current version of Office already installed on my computer. I entered the Live Chat with Joe. After explaining the predicament, Joe asked if he could have my permission to share my computer so he could remedy the problem. In a matter of minutes, he was able to solve the problem and successfully install Publisher without it affecting the other Microsoft Office Apps. Hats off to Joe . . . he was extremely courteous, knowledgable and helpful and I truly appreciate his help. "
"I ordered one item and they sent me something totally different. I got a refund."
"I can’t get it to let me type in Word. I am stuck!!!"
"All I wanted was a copy of MS WORD. Have no use for 365. Couldn't get Word delivered. Will have to look elsewhere."
"I used Eksoftware to purchase Microsoft Office for my new laptop. It was quick, easy, and significantly cheaper than buying direct. This saved me almost 50%."