"I ordered Publisher program. My name is Kuhn Hong and order number is 15979. The agent Jesus helped me to go over step by step and then able to download the program by remote access. I asked the question to make sure my previous Power Point program will be remaining after installation of new Publisher and Jesus assured me a couple times it will be. So thank you very much for his professional assistance. He is a superstar and a valuable staff of your company. I will recommend my friends whoever need help in the future. "
"I was having an issue setting up outlook 2019 and Daniel was abel to get me sorted out quickly and easily, shes killing it!"
"DIFFICULT INSTALLATION OF THE NEW MICROSOFT OUTLOOK 2021. I WAS LOST IN IT, BUT WITH JOE'S HELP , HE WAS CLEAR OVER THE PHONE AND WE CONVERSED VERY EASILY, AND HE WAS TECHICALLY CAPABLE OF FIXING ALL THE TRICKY ISSUES. IF NEEDED, I HOPE I'LL BE ABLE TO WORK WITH HIM IF NEEDED.
TERRY QUINN The_Quinns"
"Joe did a great job for me he was fast to respond, solved the issue quickly, and was very nice to work with."
"The support team at Eksoftware are very responsive and helped me troubleshoot loading Office 2016! Yes, 2016! I'm on High Sierra and had no idea which version to use. Ekosoftware was very patient with me during the entire process and supposed me until it was up and running. I rarely encounter a team so invested in my success."
"Daniel was excellent. He was polite and attentive to my comments and questions. He was very knowledgeable and persistent in his attempt to solve my problem - which he did.
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"Having a tech support person who is available to help is the reason I purchased Microsoft Office 2021 for Student and Business (Mac) Invoice #15603. Wouldn't you know, I needed to call for assistance. Jesus skillfully helped by remotely taking control of my new computer, and he successfully guided us through every step. Now I have it successfully installed thanks to Jesus and his very professional patience. I would highly recommend eksoftware and their accessible 24/7 tech support!
Thank you,
B. Yarbrough
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"Needing to update my Outlook I double ordered! I was so upset w/ myself but wasn't sure how to fix this. I went back to the order and found the "Chat Box" and Jesus was able to correct my mistake. I am so grateful for his concern and ability to fix my bad! Thank You!!!
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"Joe was awesome and assisted me immediately and took care of the problem. Thanks Joe"
"Joe helped me tremendously with my install."
"Had a problem with the download taking too long and then MS indicated the key had already been redeemed. Eric, on chat, helped me work through the steps and got the download started. Very fast and clearly explanation. Thanks!"
"Jesus was very helpful and quick with his responses. He answered all my questions completely."
"I had to upgrade my 2010 Outlook since GMAIL no longer wanted to work with it.
This was painless (even though I am still mad at gmail to force this).
All worked well - chatting, ordering, downloading, installing.
Happy camper here"
"Eric was great, thanks!
Helped with all aspects regarding the problems I was having, solved them all!!"
"Was wondering where my codes and download links were, but after hoping on the chat with Eric he suggested that all the emails went to my spam folder. Checked the folder and all emails were there. Not sure why I didn't check there first??? Fast response using the chat feature."