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Verified
5/5

2022-03-29

activation

"I( hade an electoral short out due to a storm. I spent @ hrs on the computer yesterday to no avail. today Daniel stuck with me and in less than an hour I installed and ready to go. GREAT Job Danial"


Verified
5/5

2022-03-29

Very good support

"Very good support provided by Jesus"


Verified
5/5

2022-03-26

Excellent Service from Carl!!

"Carl was very knowledgeable, helpful and patient. Five Stars!!!"


Verified
5/5

2021-09-07

Software fix!

"I called EKSoftware about a problem using my Word 2019. Daniel immediately realized I had pushed a wrong button and helped me fix the issue. He also helped me set my default font, which I had been trying unsuccessfully to do on my own. The service was fast, efficient and friendly. I was very pleased."

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Verified
5/5

2022-03-10

Quick, fast service

"Bryan was super helpful and he was able to resolve my issue so quickly. What a relief. I had been dealing with trouble downloading Office 2021 for weeks and finally was able to sit down and do online help. The zoho app was a life saver as he was able to remote into my comp and do it all for me! Amazing! Now I can finally use the software that I paid for back in February. "


Verified
5/5

2022-03-09

Help GIVEN!!

"I was totally lost and stuck. Jesus helped me totally and got me all set up! I am very thankful!!!!"


Verified
5/5

2022-03-07

Awesome customer service

"Order #12399 - I could not figure out how to download or install the software. Jesus was my customer service person and he figured out the problem and remotely installed my software. GREAT JOB!!!!"


Verified
2/5

2022-03-06

couldd never work

"I could not get it to work so Bryan did a great job helping me cancel"


Verified
5/5

2022-03-03

Excellent set up of Microsoft Office

"I was connected to an agent named Jesus. He was more than I expected. Very nice manner and expert in this operation. Whatever he is being paid, he should be paid more, He was an expert in every way."


Verified
5/5

2022-03-02

Downloaded Microsoft Office accidentally for Chromebook

"I accidentally downloaded Microsoft for my Chromebook, which I was not pleased about. I sent message unsure of what the response would be, however Bryan surpassed my judgement by giving me a full refund and by being friendly to me. "


Verified
5/5

2022-03-01

A Wonderful Experience!!!!!

"I am jumping for joy. Such patience and knowledge. I couldn't do anything right and Jesus hung in with me till we got it. He had to use five or six different methods before we got finished, He was great to work with.
"


Verified
5/5

2022-02-25

Jesus did a great job of solving my problem

"He got me all signed up and ready to go. I am impressed with his professional demeanor and success, I hope, my success in using the program.
"


Verified
5/5

2022-02-24

amazing

"Joe helped me out alot and i am very grateful for how fast he was able to fix the problem."


Verified
5/5

2022-02-23

Software Support

"Really appreciated the rep's immediate ability to help with the installation of the new software. "


Verified
5/5

2022-02-22

PAVLE IS MY HERO!

"I am an old, technology-challenged woman. Pavle walked me through the installation process with patience and kindness. I very much appreciated his gentle spirit. Please thank him for me again!"