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Verified
5/5

2010-12-13

"Great response, order shipped as requested, did not have to follow up, information provided with out me having to request status. "

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Verified
5/5

2010-11-25

"Fast shipping and very good communications. UPS tracking information provided by merchant. Received items faster than expected. Had a problem with being a 100% compatible product, light out-put seemed below normal? Had to return after 10 days of use. No problems on return, paperwork provided and return and refund went without any problems what-so -ever. Would purchase from them again in the future. A good experience overall. I would recommend them to a friend."

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Verified
1/5

2010-11-16

"I ordered 3 Panasonic ET-LAD55W twin pack projector bulbs March 2010 to have them on hand for later replacement. September 2010 I replaced them only to find that they were not sent in twin packs but separate, and 5 of the 6 were not as marked. They were ET-LAD55L's, these bulbs only run a 1/2 the wattage of the ones I ordered. I sent these back over night to expedite the replacement time because they were not viewable and there were many events in our auditorium scheduled. I received the replacements nearly 2 weeks later and 3 of them were wrong. I informed them again and was told that they had no control over what bulbs were in the box. I sent these back and 2 weeks later 2 of the 3 I received were again wrong. During this entire time we were without our projectors. These bulbs have cost me 17 trips in a high lift 30ft the air to the projectors to install the incorrectly shipped bulbs. I finally received a refund on the 2 incorrect bulbs but the office manager would not refund my shipping cost. I find this to be very poor customer service considering the cost and extreme inconvenience I underwent. RA numbers 41452, 78544, and 82179."

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Verified
1/5

2010-11-02

"Part was easy to find and competitively priced unfortunately it did not work in the tv. Had to spend another $200 to have the correct part installed. Company did not provided any assistance to correct their mistake/poor product. "

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Verified
5/5

2010-10-24

"Great Prices.....fast shipment. Good selection"

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Verified
5/5

2010-09-30

"Our club 3M-10 projector that we used in our computer club for demo and teaching finally died (the bulb got dimmer then a pop!). So we did a search and found that Electrified had the best price or the bulb. We previously ordered printers from them a while back and trusted them as they gave good service."

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Verified
5/5

2010-09-16

"I bought a lamp for my Toshiba projector from Electrified.com. It shipped the next day after ordering the lamp. It arrived one week from the order date. WOW that was some fast shipping.
That is some great service. Keep it up
"

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Verified
5/5

2010-09-02

"I ordered a spare lamp for my JVC projector from Electrified. I found their price to be exceptional with very fast and well documented service."

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Verified
5/5

2010-08-28

"Great to deal with. Quick shipping received within 2 business days. The product was the whole module (lamp + housing) at a better price than other merchants were selling just the bulb.Will use again"

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Verified
5/5

2010-08-12

"Great communication and customer service, not to mention the best price I could find on the web. Definitely will be a repeat buyer!"

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Verified
1/5

2010-08-10

"Do not order from this business. When my bulb burned out on my Samsung DLP after 3 years, I was upset, but knew it was always a possible result of my gaming/movie watching ways. After looking around, I decided to buy from Electrified Discounters. The online ordering process was fine, no issues, but after 3 days I hadn't received my confirmation of shipping. After emailing and getting no response, I called their customer service number and found that they had a policy for first time orders that the shipping and billing addresses had to be the same. I'm not complaining about the policy, but some warning would've been nice and why do I have to call them, when they have all of my contact information available? Another 3 days go by with still no response and I have to call again. Their system has held up my order with the same address issue for no good reason. While this lady was apologetic and rush shipped my bulb, it took over two weeks to get my bulb. Now, 6 months later, my bulb is dead again, after no where near the amount of hours I should be worrying about this and the rep by email tells me there is no warranty past 90 days and there's nothing he can do for me. They sell crappy bulbs and have bad practices. Excepting the last rep I talked to on the phone, their customer service has been sub-par to say the least. Do not buy."

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Verified
5/5

2010-08-05

"Very fast and easy, great product for really cheap!"

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Verified
4/5

2010-07-09

"I purchased a generic equivalent of a Sharp AN-XR10LP bulb and housing from Electrified Discounters. They sent me an email confirmation and the bulb and housing arrived on time. Unfortunately my Sharp XR-10X projector had trouble recognizing the bulb and would only work after many attempts. On most attempts the two LED's on the projector would turn red and the bulb would not light. Electrified was nice enough to send me a return shipping label (which they later said was not their usual policy). I returned the bulb and received another one. The exact same problem occurred with the replacement bulb. I called customer service and they recommended that I purchase a Sharp branded bulb which they did not sell. I returned the bulb and I received credit for the bulb but not the shipping. This exercise in futility cost me about 3 weeks in time and about $23 in shipping the bulb back and forth. I found a Sharp branded bulb and housing at the lowest price from ProjectorLampCenter.com. It was $90 more expensive. The Sharp bulb arrived on time and worked the first time. After looking at other comments on the web I found that many customers had the same problem with generic bulbs. My recommendation is to pay the 1/3 more and buy a Sharp branded bulb. You will have less problems and looking at the quality of the housing the bulb will probably work 1/3 longer than the generic bulb. I also recommend purchasing a UPS to protect the bulb from a power outage or surge which could immediately destroy the bulb if the projector is on when the outage occurs."

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Verified
1/5

2010-07-02

"I purchased a projector bulb from this seller because I was coming close to the 2,000 hour life of
My current bulb. I just put the bulb in a few weeks ago and after about 20 hours of use the bulb blew. $250
Out the window! Called customer service and they were of no help. The woman working there actually laughed and pretty much said to take a hike and hung up on me! I will never buy from this place and in my own opinion think the reason for the good prices is that they sell second rate products. I paid for an OEM Optoma bulb and the one they sent was not the same design of the original bulb. BUYER BEWARE OF THIS PLACE!!!!!!! POOR QUALITY/TERRIBLE CUSTOMER SERVICE.
"

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Verified
5/5

2010-06-29

"Order taker was very cordial and knowledgeable. Prices were excellent. Needed to return the product because it was faulty and the exchange proccess was painless and prompt. I'm real happy with my experience and th product."

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