"If you are looking for a quality diamonds at great prices and wonderful service, you must go to ERD! This was the most wonderful diamond purchasing experience!!
My fiance and I were searching for engagement rings for some time here in the Seattle area were quickly becoming discouraged. We had been doing extensive research on the type of stone we preferred and could not find anyone who could fill the bill. Unfortunately the large jewelry stores in the area were not impressing us with their service or selections.
While beginning to feel overwhelmed and hopeless, we took our search online and kept reading rave reviews of a place called "Engagement Rings Direct". We contacted them and began describing what we were after. Gary Friedman helped us during this time and could not have been more insightful, knowledgeable, and patient. He went above and beyond for us in every way. The very first stone he suggested happened to be the perfect diamond for us. We decided to make to make the trip to NYC to see it in person, but after sitting and looking at not only that stone, but many others, we realized we could have just avoided the entire trip, trusted his suggestion, and bought that first stone and been 110% satisfied. From the stones to the settings, ERD has absolutely the best service, selection, and price anywhere in the U.S. Their honesty and experience is unparalleled.
I have referred them to many friends who have also raved about their purchasing experience. Trust me, don't waste your time shopping around like I did. Just go and get the best from the very best in the business! You won't be sorry."
"My husband-to-be and I were new to both New York City and diamond shopping when we found out about Engagement Rings Direct. After my (now) husband set up an appointment, we went to the city to meet with Mark and Gary to shop for a diamond and setting for my engagement ring. The gentlemen at ERD were extremely knowledgeable, patient, and kind, and they pre-selected some cushion-cut diamonds to show us based on our preferences. After we chose a diamond, they helped us get the exact setting we wanted from a designer, and all for an extremely reasonable price. My engagement ring turned out beautifully and appraised for more than we paid for it. I always get complimented on it, and we wouldn't hesitate to return to ERD for any future diamond shopping! I would recommend and have recommended them to my friends and family. Thank you, Mark and Gary!"
"I recently purchased an engagement ring for my girlfriend (now fiance) through Engagement Rings Direct and I must say, it was a fantastic experience! I was a complete novice when it came to the evaluation and purchasing of diamonds, but Mark was extremely patient and helpful in explaining all the ins and outs of the diamond selection process. It's obvious he's been doing this for a while. Not only was he extremely knowledgeable about the diamonds themselves, but he was also an excellent people person. Never once did I feel pressured into buying any diamond. Instead I consistently received straight forward, honest answers to any questions I had highlighting my concerns. In the end, I purchased a beautiful diamond that looks even better than I pictured it would. I would absolutely recommend Mark and Engagement Rings Direct to anyone in the market for an engagement ring. You won't be disappointed with the service or the product! Thank you Mark!
-Dave"
"I purchased a beautiful engagement ring for my now finance last December. I got a great price and a very high quality diamond and setting that Mark Turnowski personally helped me pick out. The customer service was excellent, and the item was shipped to me very quickly.
Thank you ERD."
"My experience with ERD has been nothing short of amazing customer service and prices. I was fortunate to have worked with Mark Turnowski on several pieces. The first one was a yellow diamond band and the second was also a band, but in diamonds and pink saphires. Both turned out amazing and my girlfriend was extremely happy! Working with Mark was very easy as he accomodated my needs in design, timeframe, and cost. I would recommend him to anyone who needs custom work as well as loose pieces. I will continue to work with ERD and Mark in the future and suggest you try out ERD. "
"I worked with Gary at ERD and he was great! The prices were great- so good that no retail store in my area could even come close to matching them. ERD also had better prices than all of the other online dealers I found, and I did my research for months before pulling the trigger. When I first received my order, I actually had a problem with the way the stone was set since it wasn't quite perfect enough for me. ERD took it back immediately, paid for overnight shipping both ways, and redid it for me right away. I couldn't be more satisfied with their service! My wife and I are now happily married for about 1 1/2 years, and she still talks about how nice her ring is! Thanks guys!"
"Worked with Mark on finding an engagement ring. Mark was very kind in educating me on which qualities of diamonds would produce best bang for my dollar. I ended up getting a larger stone than I had anticipated, but was able to stay within my budget. most importantly, my now wife loved the ring, and still does!"
"My dealings with Mark at ERD went very well. I was very skeptical of buying a ring without being able to touch it, but Mark was very detailed and helped me get exactly what I was looking for. My overall experience was very pleasing. "
"First of all, congratulations on your completed or pending purchase of beautiful craftsmanship from ERD! My fiance purchased my oval shaped engagement ring from Mark Turnowski in May 2009 and we were extremely satisfied with the stunning and budget-friendly ring that he custom designed. Our satisfaction resulted in our return for both of our wedding band purchases.
After living in NYC for the past 15 years, you come to know that there are alot of people trying to hustle and make shady deals, especially in the famed “Diamond District!” Then there are the rare “diamonds” that provide exceptional brilliance and fire among their dull counterparts, and that is where Mark Turnowski shines through!!
We were initially quite skeptical about even setting foot into the diamond district, but as adventurous New Yorkers, we took the chance and found Mark Turnowski and his team to be some of the most patient, friendly and knowledgeable men out there. Mark immediately made each visit to his beautiful office professional, but at the same time personable, which allowed my fiance and I to feel trusting and comfortable in his presence. These factors are extremely important when you are about to purchase an expensive piece of jewelry that materially symbolizes your love to your partner.
During the creation of my engagement ring, Mark made himself present via email, telephone and office visits (and I’m talking after hour office visits). One of his partner’s, Theodore, was also extremely patient and efficient with providing computer generated images of my setting each step of the way. Whenever, I had a question, he would immediately clarify or send follow up images to ensure that I was satisfied with the design. When I received my ring, it exceeded my expectations in both beauty and design, which is one of the reasons why I have told many people and will continue to recommend people to ERD."
"My experience with Mark was amazing, he created such a great environment where I felt absolutely no pressure. He explained everything in great detail and was honest.
Engagement rings direct was able to deliver exactly what my wife-to-be wanted within my budget when they said they would. I received a beautiful diamond at an excellent value. My wife-to-be and I both with be back to purchase our wedding bands."
"I was referred to Mark Turnowski by a friend who also made a prior purchase with ERD. In my quest to find the perfect diamond, I also spoke with 2 other dealers as well as the big name retail stores. From day 1, Mark's personal service was unparalleled. Whether it was an email or a phone call, Mark was very quick to respond. I knew I wanted to work with Mark after doing all my research and talking to him in person. I gave Mark my requirements and budget, and he emailed me back with 3 great options. Even with the beautiful setting, Mark was able to keep it within the budget I gave him. The quality and pricing of ERD's diamonds were the by far the best! My fiance absolutely loves the ring and wants to go to ERD for our wedding bands. I even referred Mark to a co-worker of mine who also made a purchase with Mark. ERD is highly recommended!"
"Engagement Rings Direct is an incredible vendor. I wanted to buy a nice diamond and ring on a budget, and they respected my budget and provided me with more than I dreamed possible. Mark at Engagement Rings Direct personally selected a diamond that fir my criteria and emailed me photos and copies of the GIA report so I could make a decision. He called me several times, never tried to upsell me, and was a true professional throughout the process. I still love the ring as much today as I did when I bought it. I hope to get more goodies from Engagement Rings Direct in the future! "
"Mark was great to work with when trying to track down a brown diamond for my fiance's engagement ring. He made it so easy and answered all of my amateur questions about the diamond industry. Once we found the perfect stone, I was all set and could not be happier."
"Myles from the Emerald Isle to purchase a ‘Precious Stone’.
My experience with Mark Turnowski at ERD was a once in a life time experience. As an over sea’s purchaser I scoured the globe for the right engagement ring for my fiancée.
As an engineer I was surprised to discover that the range of diamonds and diamond specifications is as wide spread as the range of people that buy them. Together with Mark and the team at ERD we discovered the most beautiful round brilliant 1.52 carat diamond with the most fantastic fire, brilliance and of course sparkle reflected in its clarity and cut.
The experience was extremely secure and I would have absolutely no problem in recommending Mark and the team at ERD for a professional, insightful and truly wonderful service. I have since returned to Mark and his team for numerous items that have all been received with many thanks and warm smiles.
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"I could never imagine buying my engagement ring online but it turned out to be the best purchase decision i have ever made. The diamond was so beautiful and all my friends marvelled about it at the wedding. In addition to being a great value, the purchase was made much easier with the superb service provided by ERD. I have helped my mom and friend bought another two diamonds afterwards. Would definitely recommend my friends to check their site out and i would also continue to shop at ERD!"