"We ordered two single prism / tribrach package . They were both defective. Returning them was a very easy process."

"I still have not received my item. It was on backorder and since receiving the backorder notice from Engineer Supply, I have heard nothing."

"I wish someone would contact me when the item couldn't be send, rather then waiting for the buyer to contact the company after a week of waiting."

"Placed order, took my money, still no merchandise."

" I don't know - did it ship? I have no clue. Last email I got said it was delayed for the second time but haven't heard anything since ☹️"

"I STILL HAVEN'T RECEIVED MY ORDER. IT'S BEEN TWO WEEKS AND APPARENTLY ONE ITEM IS OUT OF STOCK. WEBSITE DOES NOT SAY ANYTHING ABOUT IT."

"Ordered Item, was charged and then later was told Item was no longer in Stock.Need Such Item for up coming Job."

"Ordered on 4/20, told order would ship by 5/2. Received email that order woudn’t ship until 5/26. Canceled order and chose a more reliable vendor."

"I took a week to ship my order. Then, I want to say another week to receive, but I still haven't received my order. Bad timing on this survey. "

"Did not ship correct item. Had to return and have correct item shipped"

"without even opening the box I wanted to return it...but was told there is a restocking fee...

Jeez Louise. "

"I still haven't recieved the whole order, so NO engineer supply did NOT deliver."

"did not expect this to be out of stock"

"The website did not give any indication about whether the items were in stock or not when I ordered. Their address verification system had a glitch with my address, which delayed the order another day. One of the items I ordered was not available to ship for over a week, which delayed the shipment of what I needed beyond the day that I could make use of it. I was forced to use a slower alternative, which cost me money and disappointed my client."

"We got 2 out 3 plan holders. The other item that shipped was wrong. "