"prompt and courteous online service. follow up phone call to indicate one item on back order was appreciated and helpful."
"The Jelly Babies that I order, were well worth the wait.. Awesome service.. Thank you"
"This is one of my regular stores. I love their ETS English Breakfast #2 loose leaf tea. It's the real deal! Their customer service is outstanding providing immediate responses whenever I have questions or concerns. Fast delivery, quality product, good service--don't we wish we could write that for all online stores!"
"When the advertised product was eventually in stock, it was mailed quickly to me ... however, for the first time ever, i used my debit card for this purchase (as opposed to credit card), and since the transaction my card details have been compromised variously and badly. I wonder, and this is only conjecture, as to the safety of your on-line purchasing site ??
"
"Ordering was easy and quick. Shipping was also quick."
"my shopping with them was good.package came fast and complete.i plan to shop with them again."
"I got my order in the expected time and the web site was easy to use!"
"I have ordered from the English Tea Store for many years and have received wonderful service. "
"Very best tea and service"
"I have no complaints and will more than likely order from this merchant in the future. The site was easy to navigate, the price was good and my order arrived sooner than I expected."
"Tea arrived in great condition & quick."
" I love The English Tea Store. I only use Rooibos lose teas and very few places have them and at a great price, so thank you English
tea Store. I highly recommend them.
"
"English Tea Store provided excellent product and service"
"I keep ordering from ETS because it's easy, good value and very prompt service."
"Items arrived in a timely manner and was as expected."
A rep from English Tea Store, ap-online, has responded:
“Thank you for your recent order with us. We respect your privacy. We do not sell or rent your information to anyone and that includes credit card information. Online Stores operates our websites through Yahoo Stores. Yahoo maintains the highest level of internet security to keep all of our customer’s personal information safe and secure. I will certainly pass along the information that we discussed over the phone. Please feel free to contact us in the future with any additional questions. Our toll free number is 877-734-2458.”