"I always get good service with the English Tea Store. Everytime."
"It has been a fun place to buy tea that is affordable, but still delicious, and so many kinds we have a family conference everytime we make a pot! "
"Great tea. Delivery is pretty quick. I order from them all the time."
"Tea came quickly and all varieties were good. I am enjoying a cup as I email. Thank you."
"The absolute best tea I have ever drank; I like it over ice. Subtle peach flavor, not overwhelming, with a slight sweetness. You really do not even have to use a sweetener unless you like really sweet tea. There is absolutely no bitterness from this tea, which I have found is rare from any tea other than white tea. I ordered 5 packs from English Tea Store. It was delivered very quickly and well packaged. I had been ordering it from Amazon but the price and shipping was much better from English Tea Store so I ordered it from them and I am so glad I did. So now, not only is it delicious but also very affordable. I highly recommend the tea and the seller."
"Product was promptly shipped and received in good shape."
"All was handled well; thank you."
"Very happy. I buy teas from here every couple of months."
"it was straightforward. no complaints."
"Very good, and nice pricing. On
Y complaint is the shipping: a little too high priced, and a little on the slow side. Otherwise, I'm berry happy with th tea."
"Good products, good service, good price. What more could you ask for?"
"I've been ordering from you for a few years. Always good, always prompt and professional."
"I ordered tea, I got coffee. Very dissatisfied!"
“Thank you for your recent order with us. We received and processed your order was placed for 3 packages of Green Mountain Coffee K-cups in French Vanilla. We sincerely apologize if tea K-cups was what you intended to order. As a courtesy, we can certainly send you a prepaid return label as a courtesy for the return/exchange. We offer different brands and flavors to choose from. I have attached a link below to the flavors of tea that we carry in the K-cups.
http://www.englishteastore.com/tea-k-cups.html
Please contact our customer service department at 877 734 2458. We look forward to hearing from you.”
"very satisfied with service and products"
"It was an easy site to order and the Tea arrived quickly. "
A rep from English Tea Store, , has responded:
“Thank you for your recent order with us. We are happy to hear that you are satisfied with your purchase. Please be advised the shipping method selected for your order was Economy shipping. Economy shipping has a 2-3 business day processing time as mentioned on the website. Transit time must be calculated as well; for the Economy shipping that is 3-10 additional business days. Please keep in mind we also offer many forms of expedite shipping if an item is needed sooner. The shipping costs are based on three things: weight of the package, distance the package is traveling, and the type of service needed. In general, the faster the delivery, the more expensive the cost. The shipping is determined by the shipping carrier, we apologize. Please feel free to contact our customer service department at 877 734 2458 with any questions.”