"As an avid collector at the dawn of the Power of the Force era, Entertainment Earth became my go to online shop as competition became fierce at brick & mortar retailers.
As my passion grew into more than a hobby, I needed to purchase merchandise wholesale. Hearing horror stories about minimum purchase requirements, forced product purchases and receiving old stale assortments, rather than what was actually ordered, dealing directly with Hasbro was not an option that would help my business grow. Having been dealing with the company already on a personal basis, EE Distribution was a no brainer to work with to grow my business. Now over 20 years later, they’re still my top provider (& I’ve dabble with a few others over the years). I had many great reps over the years, but Paul, my current rep, is phenomenal.
Knows what I need to help my Alliance Collectibles to grow and is always there to help if there’s ever any issue, which thankfully I can count on one hand over those 20 years.
I can’t recommend this company any more emphatically. "
"Entertainment Earth is our go-to stop for toys, collectibles, and pop culture merchandise!
Friendly, flexible, and affordable, if you want to increase your bottom line with the newest, hottest, most sought-after items, look no further!
Knowledge, customer service skills, and follow-through are hard to find in many companies, but, our EE rep, Elisse, has these qualities in abundance! She's always keeping me informed and in the loop on all the new/upcoming releases and if she doesn't have an answer, she doesn't stop until she figures it out.
People think that the song, "You're the Best" was just for the Karate Kid Soundtrack, but really, it was for Elisse - 10 stars!"
“Thank you for your generous feedback! It's fantastic to discover that EE Distribution has become your reliable distributor for toys, collectibles, and pop culture merchandise. Elisse Mendez, your dedicated sales representative, truly stands out with her extensive knowledge and exceptional customer service. Your heartfelt endorsement and acknowledgment of her efforts hold immense value. The entire EE Distribution team is dedicated to supporting you, and we're enthusiastic about delivering excellence for your business.”
"I've had the pleasure of working with the distribution side of things for many years now, they're plugged in to the current trends for products and have gone out of their way to make me feel like a valued client. In part due to the excellent communication with my rep Rheanne. It's been invaluable to get my products shipped quickly to make the first to market window. Love what you are doing, and keep up the great work!!!!!"
“Thank you for your incredible support over the years! We're thrilled that the EE Distribution Team has consistently kept you connected to current trends and made you feel valued. It's wonderful to hear that Rheanne Marshall, your sales representative, has played a pivotal role with her excellent communication. Your appreciation means a lot, and we're excited to continue providing swift service to help you stay ahead.”
"I am trying to grow a collectible business and Elisse and the EE distribution team have been great. She got to know the types of product I am looking for and reaches out when new items are going to be coming up so I don't miss them."
“Thanks for your review! It’s great to hear you've had such a positive experience with EE Distribution and with Elisse as your sales representative. We truly value our customers and strive to go above and beyond to understand your business needs and keep you informed about new and upcoming items. We appreciate your loyalty and consider you more than just a customer. Thank you for choosing us for your distribution needs! ”
"Entertainment Earth has been nothing but amazing since I've had them as a distributor. Ive been with for over 4 years and cant say enough about them "
“It’s great to hear about your amazing experience with EE Distribution for the past 4 years! Your satisfaction is our top priority, and we will continue to strive for excellence in every interaction. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Thank you for your review!”
"My Rep Justin is always there for me and always takes the time and makes sure any problems i have are handled and dealt with before we end our conversation.
I know if i ever have an issue or need help Justin will be their to help best he can, and for that i give him 5 stars!!!!!!!!!!!!!!!!"
“Thanks for your review! We are thrilled to hear that Justin has been providing you with excellent customer service. We strive to ensure that all problems are handled and resolved to the best of our ability, and we appreciate your support! We’re looking forward to assisting you in the future.”
" I don't know who reads these reviews, but I want you to know how satisfied I am.
My sales rep Michael Stouffer went above and beyond sales rep requirements. Mike
spoke to me like i was an old friend and made me feel comfortable doing business with
him. I can't put into words how much it means to this old ma and pop shop owner to be doing
business with someone who truly understands the business. Making money is very important, but
when money overrides customer service, the money soon disappears. I couldn't ask for a better
sales rep. I feel like I am a part of the EE family because of him. I am forever grateful,
Jerry Hall
"
“Thank you so much for your kind words, Jerry! We truly appreciate your feedback and are thrilled to hear about your positive experience with our sales rep, Michael Stouffer. It's wonderful to know that Michael went above and beyond to make you feel comfortable and valued. ”
"Thank you for always coming through EE with our pre orders. I have been working with EE for about 4 years and not once have I had an issue. When we first started as a business, I was very eager to work with EE as they are one of the first companies to give us a chance. We were assigned to Gilad and are so grateful to have him as our rep. He assists us with every question we have and answers them throughly. Gilad has researched our business and provided us with some amazing suggestions to keep our business growing. Thank you for all your patience and support Gilad! We are truly happy and honored to work with you. "
“Thank you for your review about Gilad and EE Distribution! It's wonderful to know that we have been able to assist you in growing your business. We truly appreciate your loyalty and are honored to have the opportunity to work with you. Thanks for choosing EE Distribution as your trusted partner in the toys and collectibles industry!”
"We have been working with EE Distribution for a few years now. Our sales rep (Mark Adler) has been a pleasure to work with. His customer focus is absolutely amazing - he is responsive, helpful, and is a true partner who is invested in helping us succeed in the world of toys. He is extremely knowledgeable and is generous in sharing that knowledge to help our business grow. He helps us to navigate the challenges in managing pre-orders and dealing with timelines that can be unpredictable. Overall it has been a positive experience and we will continue to do business with EE. I only wish we could get the same level of service from our other suppliers."
“Thank you for leaving a review! So glad to hear about your time working with Mark Adler and that he has been able to provide you with exceptional customer service. We certainly have knowledgeable and responsive team members who are dedicated to helping our clients succeed in the toys and collectibles industry. We understand the challenges that come with managing pre-orders and unpredictable timelines, and we are here to support you every step of the way. We appreciate your feedback and look forward to continuing to serve you in the future.”
"We are new customers of EE distribution. I just wanted to take time to extend heartfelt appreciation to Michael Stouffer for all he did for our business. He is an exemplary example of what a dedicated and hard working employee can do for a business, and EE and his clients are blessed to have him !! I look forward to working with my new rep."
“Thank you for taking the time to write a review! It’s awesome that Michael has been a valuable asset to your business. We truly appreciate your support and look forward to continuing to work with you. If there is anything else we can do to assist you, please don't hesitate to reach out.”
"We have been with EE for almost 2 years now and have nothing but good things to say! Our rep Mark Adler has been amazing since day one. Mark has made every effort to get to know us, our business and our business needs. It is very evident that Mark loves his job and wants us to succeed in our business. During our almost 2 years, we have had one or two minor issues which have been resolved quickly and in our favor. Mark makes it a point to notify us of any new items that are trending, so we don’t miss out. We are grateful to be working with such a wonderful person. We can honestly say he is more than a rep, he is a friend. "
“Thanks for your review! It’s so great to hear you’ve had such a positive experience with EE Distribution and with Mark Adler as your sales representative. We truly value our customers and strive to go above and beyond to understand your business needs and keep you informed about trending items. We appreciate your loyalty and consider you more than just a customer as well. Thank you for choosing us for your distribution needs!”
"I am a new customer of EE Distributions. Michael Stouffer helped me place my first order. He answered all of my questions efficiently and thoroughly. He has a friendly and warm personality. I can tell he loves what he does and genuinely wants customers to do well. I am so glad I have someone so great I can go for help!"
“Thank you so much for your kind words! We’re thrilled to hear that Michael provided you with excellent service and made your first order experience a positive one. We take pride in our team's knowledge and dedication to helping our customers. If you ever need any assistance, we’re here to ensure your satisfaction and success in the toys and collectibles industry.”
"Our company has been working with EE Distributions for a while now. Our first rep Ashlynn was insanely helpful and attentive to our needs. When we started ordering at a higher volume we were handed over to the expert hands of Mark. Mark has kept us up on trends and helped us navigate the sometimes tricky world of toys. So grateful to have the opportunity to work with incredible people."
"Don't know what to say!!!! Have had nothing but positive experiences with EE Distribution!!!! Mark Adler has been my representative since the beginning and has been such a great help!!! I started with them a little over a year ago, and yes there Have been canceled items here and there,but I was notified in a timely manner! They have worked with me on payment/ charges, any time I have had questions or concerns Mark has been there to help!!! Overall it's been a positive experience!!"
“Hi there! Thanks for leaving a review and mentioning Mark. You’re right, he is great and we’re happy he’s been able to provide excellent service!”
"They don’t even deserve one star, that’s being generous.
In 2022, we had our account restricted by their account receivable team member Dawn as they took too long to allocate our wire transfer to held orders within 7 days. She cancelled our order after the payment had cleared and restricted our account. The frustration, I have is they continuously delay pre-orders, which impacts our customers. EE also sell the same products themselves and I’m beginning to wonder whether the reason pre-orders are delayed is because they keep the hot selling products to sell to their own customers, leaving us with stock that’s no longer trending.
I’ll be looking for an alternative supplier as they have lost my faith in the business ethics and had rude they can be to the resellers.
I won’t be paying any cancellation fees.
"
“Thank you for taking the time to share your feedback. Our team would be grateful for the opportunity to address your concerns. Please give us a call at 818-255-0090 at your earliest convenience.”
A rep from Entertainment Earth, EntertainmentEarthClientServices, has responded:
“Your journey as a collector and business owner is truly inspiring. We're honored to have been your trusted partner for over 20 years, supporting your growth and passion. It's fantastic to know that Paul Brushey, your current sales representative, has been a phenomenal asset, ensuring your success with Alliance Collectibles. Your recommendation means the world to us, and we look forward to continuing this remarkable journey together. Thank you for trusting EE Distribution with your business.”