" When I first put in my order I was confused about the 10% discount and when I called about it I thought the young man was a little rude. Instead of telling me it was plainly marked he should of said I am sorry if you misunderstood, we try to make everything as clear as we can.
When I called a second time because I recieved an e-mail telling me my order was on back order, the young man was extremely helpful.
I have recieved my order and am satisfied with the swiftness of the delivery even with the wait."
"Everything was exactly as I expected it to be. It was well packaged and delivered in the timeframe I expected. My order was completely accurate. I'm a return customer and will continue shopping at Entirely Pets as needed. "
"I was pleased to find a location that had the item I was looking for, which was not available in my own country, and that Entirely Pets would ship to Canada, unlike many other stores."
"website quick and easy to navigate and the shipping is great. thanks."
"I was amazed at how well the azodyl was packaged. It has to be kept cold and each bottle (6 bottles) were in their own wrap around ice pack with extra ice packs. Also in a quilted cold bag. And it was delivered overnight and exactly on time!!! Incredible service. I will most definitely order from Entirely Pets again."
"Great Prices...fast shipping."
"As always, our order was delivered expeditiously. Thank you."
"Speedy and perfect, thanks"
"Thanks for the great service and the pricing is excellent!"
"It's a pleasure to deal with EntirelyPets. I am a devoted customer and have never had a problem. Keep up the good work."
"have ordered from them several times and never had a problem."
"I have always used Entirely Pets because of their great prices and service. In the past when I have ordered a product I have been amazed that it has arrived about 2 days later even though my order came from across the country. Last time my order took an unusually long time to arrive. I noticed that Entirely Pets sent the order out right away but they used Fed Ex for delivery. Fed Ex is much slower than the delivery service they used before. Therefore my complaint is not with Entirely Pets--except to say that I wish they would go back to using a faster delivery service. I know this was not a fluke because every time I order from a business that uses Fed Ex it takes a long time to arrive. "
"The cistomer ervice department is great. Although I did receve a wrong item. The correct one was very quckly sent.
Their prices are good and selection of products is also."
"This is the second time I ordered with you. It is also the second time you got the order wrong. I clearly stated and entered the correct item numbers both times. This is just carelessness and poor attention to detail!"
"Everything great & received quickly & well packaged."