ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.29/5
Customer service:
4.29/5
Return/Replacement policy:
4.38/5

5/5

2022-11-29

Amazing customer service

"Quick and easy communication and transaction, Jessica took care of me and my issues and fully understood them. I told them about my issues with my unit and they've decided to send me a new unit updated and ready to go."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-28

Great service

"I recently had problems with my bluetooth connection. I was given prompt advice and support even when it was determined it was a Samsung issue from an update to my S22 ultra. This is a great product from a company that respects their buyers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-21

Great products and Awesome customer service!

"amazing high quality products and their customer service is very responsive! I always recommend this brand to family and friends when they was to put in aftermarket radio."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-21

Awesome Customer Support

"I had a backup cam get lost in the mail, I contacted Eonon customer services via email and was contacted quickly and professionally. They got my backup camera re-ordered and kept in touch the whole way. Thanks Eonon !!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-17

Awesome

"All my queries were answered with courtesy and very quickly. Great to deal with "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-11-16

Great products and passionate customer service!

"Very happy with the high quality products from EONON and their customer service is very responsive! Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-11-16

Very cool multimedia head unit and a perfect upgrade to an aged stereo

"I purchased the BMW-Q50PRO unit. Delivery was fast and well packed. The head unit is very easy to install. Functionality of the head unit is easy to navigate. The screen is responsive and the device serves its purpose well. I needed some support to work out a small roadblock. Eonon's customer service was good and prompt with their help. I presented the problem and they were able to provide a solution to address the issue successfully.
If you're after a replacement of your aged and boring head unit to something funky, give Eonon a strong consideration.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-11-14

Excellent

"Amazing customer service and excellent delivery time "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

5/5

2022-11-14

Eonon is a great company great with shipping and great customer service with nice products

"My experience was great with the company on all ends"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-09

Excellent customer service

"Had issues with my Eonon headunit and customer service was very helpful and ended up shipping a new unit. Very pleased with eonon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-08

Great service

"Super fast shipping and great customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-04

Recommended

"excellent and fast support "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-11-04

Q53pro looks good in a MK6 GTI

"When placing the the order for this head unit I wasnt sure if I needed any extra trim. Eonon responded to my email request within 24 hours and again when I was having issues getting my phone to connect. Turns out the issue was my phone after I was able to get other phones to connect. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-02

Installed the Q65PRO in E90 323i, it works great and customer service is second to none

"I've just installed the Q65PRO in my E90 323i. Installation was straightforward following the instructions in the Youtube link given on the website. The touch screen is responsive and quick. Sounds way better than the factory unit. I mounted the GPS to my car a-pillar to get a good signal, and so far no hit and miss in the off-line navigation. I also mounted the Eonon backup camera. I had to run an additional cable to tap 12V from the head unit to the camera as the 12v from my reverse light didn't work well with the camera. Also, the customer service is quick and responded to my email within a day.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-10-31

Q63Pro purchased

"Great service and communication thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges