"I only received 1 item from my delivery "
"I purchased a $400 helmet for my son and when it was delivered it was the wrong helmet. When I asked for a replacement, I got the run around then finally was told the helmet I ordered was out of stock. The response I received was less than helpful. "
"I place and order for my teams flag football jerseys. Sent in the logo and a follow up email stating that the order was place and wanted to ensure the silhouette wasn’t part of the end design. Got no response outside of an automated email asking about feedback. Product was delayed compared to original delivery date. Once received, the exact thing I sent the email about and try to prevent happened. Try to get in contact with customer service and received 2 emails saying my inquiry was received and to give feedback. I’m trying to fix the problem or at least exchange it. No help. Be cautious. "
"Paid for expedited printing. Guaranteed printed and shipped out that day. Also paid for 2day shipping (not in their control) It wasn’t PRINTED for almost a week. Then not shipped out until the next day. Even after being in constant communication with them starting the day after it was supposed to be shipped and being promised it was going out “that day” each day. Not only did we have to withdraw from the tournament we entered and lose the fee, we had to forfeit our spot in the next tournament. They shipped the jerseys after I said they wouldn’t be needed since they wouldn’t arrive on time (I told them not to print them since they wouldn’t be sending them on time but they did it so they couldn’t refund me “custom job”). They arrived 4 days after the tournament would have started and a full week after they were supposed to have arrived. We had no use for them at that point, they were ONLY for that tournament.
They offered to refund the SHIPPING and only the express part!!!! I had to fight for the rush print fee.
Eventually I got $90 out of almost $400 back for 12 jerseys! Are you kidding me?!?
That my kids couldn’t even use. That they didn’t print print and ship out the same day as GUARANTEED and paid for (like $72 extra to guarantee).
Don’t take rush orders if you are behind and can’t handle them
The messed up part: while they were busy telling me they were swamped and behind and trying to catch up, their website was still opening accepting RUSH orders and taking peoples money that they were just going to turn around and refuse to refund!!!
Scam Artist bull, totally okay with ripping off little kids.
And yea, little kids. They raise the funds for their entire season themselves.
Oh! And the entire time they kept saying they didn’t have any way to reach other departments (shipping couldn’t call printing etc) because they don’t have phones. Really? No phones? No cell phones? No way of communicating except waiting on email? You’d think it would be mandatory to check email every 15 minutes then or something. Yet it took 4-8 hours for any sort of response from “the department” and even the. There would be no resolution, they never printed anything they never shipped anything. It never got resolved.
And when the jerseys got here: it was the shoddiest work we’ve ever received. Letters bent over when pressed on, shirts crinkled under the letters so they will never lay flat, numbers already lifting and peeling.
Complete and utter garbage. "
"I enjoyed working with Epic Sports because they were very prompt about issuing my refund for my tax exemptions and communicated all changes to the delivery of my order. "
"Item as pictured. Items came super fast and communicating was great! "
"Fast delivery inexpensive great quality "
"I purchased a pair of Navy blue football pants from Epic sports after searching multiple sports apparel websites that either did not have the pants in his size (AXXL) or the color that he needed. I was able to find a pair of the good old Russell pants, which was a very popular brand when I attended high school back in the 80’s. My grandson and I are very pleased with the fit and quality of the Russell football pants. Epic sports has everything that is needed for all athletes and this will be my go to for future athletic purchases. "
"Great fast and awesome. Will order again "
"Always great packaging and great products have yet to be disappointed with anything we have purchased thru Epic "
"I havent received my package. It was returned to Epic Sports by ups. Ive tried reaching you by chat and calling to retrieve my package but no reply from Epic Sports. I need my package or refund. Order ID: 6393685"
"Super long shipping times, unless I wanted to pay $60 for shipping. Woulda exchanged for one size smaller but didn’t because of how long it took to get the first one. Price was good tho. "
"Everythingvwas great quality. Def going to order again. Thank u..."
"I needed some socks for my sons football season and found Epic sports. The socks we received were perfect size and comfortable for my son to wear."
"Every product was delivered early and in good condition. Would definitely use this site again. "