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Product & services pricing
4.68/5
Chance of future purchase:
4.45/5
Shipping & packaging:
3.94/5
Customer service:
4.08/5
Return/Replacement policy:
3.81/5

4/5

2022-08-30

Good deal on the shirts

"Great pricing… I would rate the five shirts I bought as one was okay… Two were good and two were very nice. The price for all was excellent"


5/5

2022-08-29

Great Experience

"Great selection of products, shipping was faster than anticipated "

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1/5

2022-08-29

Did not specify

"The socks I purchased did not specify adult or youth and they’re WAY too big for my son"


1/5

2022-08-27

Really bad experience . They Epic Sports loses a customer.

"I will first own up to my part in the situation. I did not read the return policy thoroughly. I have ordered from Epic Sports several times before and always had good experiences. This situation was completely different. I ordered some Basketball jerseys for a practice team. I ordered adult small, which had typically fit but in this case, did not fit an 11 year old girl and 13 year old slim boy. I tried to return the product with the intention of purchasing a new set. I corresponded with Francisco who said that they would do the return, so inconvenient but okay. I wanted to be real careful so I called the sales department. After spending over an hour on hold over 3 different calls, I finally got someone on the phone and asked them how the jerseys I was intending to buy fit. He said, "I don't know" and directed me to the measurements on the website. Problem is that I used the measurements on the website to determine my last order, the one where the jerseys did not fit right.

So, back to the story. I take another chance, this time having measured my players to determine the appropriate size. I order the jerseys, then Francisco from Epic Sports emails saying that he made a mistake on the return and Epic would not be able to do the return. So I have another shipment on the way and a pack of 13 jerseys that I cannot use. They send me a RMA for the jerseys that I just bought, that I actually wanted to keep, but I am still stuck with the small jerseys. So basically I am done. It was a horrible experience. I just sent the replacement jerseys back. It is a shame that they could not just understand that old saying, "The customer is always right" and be flexible with their returns. I will no longer buy from Epic Sports and will not recommend them to anyone else.
"

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1/5

2022-08-26

Awful customer service

"My order for team jerseys is arriving at least a week late (at this point) and none of their “live agents” can give me a new ETA or even let me know if my jerseys have been customized yet. "

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5/5

2022-08-26

Great

"Epically awesome for football and sporting needs quick delivery for actual order placed!"

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5/5

2022-08-25

Good price on hard-to-get item

"Smooth transaction and fast shipping. Can count on Epic Sports."


5/5

2022-08-24

GREAT!

"Great quality products at a great price. Hats were nicer than I expected and they were shipped immediately and arrived quicker than the estimated time. We will be using them again!"

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5/5

2022-08-24

Great prices!

"Shipping was a bit slow, but the prices were the best I could find in store or online. "

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5/5

2022-08-23

long sleeve shirts

"we are very happy with the long sleeve shirts that we ordered for our bike rides"

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5/5

2022-08-22

Belts came in and were great

"Great price, fast delivery, and reliable product. 5 stars."

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5/5

2022-08-22

Great selection and prices!

"Great company to deal with. Always have a great selection of sporting goods. The prices can’t be beat. The website is a little primitive, but otherwise a great company. "

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5/5

2022-08-21

Love it

"Easy to order and comes fast and great clothes"

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2/5

2022-08-21

Size

"The size are not what they say on web site. I had to reorder more pants from another company. "

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5/5

2022-08-21

I have been shopping with y'all for some years now

"I have been shopping with y'all for a few years now and will continue to. I like the A4 shirts among other products. Very good prices which they are more than they used to be but what isn't. Thanks."

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