ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5


Verified
1/5

2011-09-08

"Ordered book in July, It is now Sept. I still do not have book or refund. Playing e mail tag with book store still.
Will not use this company again or reccomend to anyone.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-03-09

"SCAM! I ordered a book on 2/13/11. After waiting 10 days without receiving the book, I called them. Was told it takes 10-14 days. I asked for a tracking number and the man sounded like he got nervous. His English is very hard to understand (Indian). Regardless...no tracking number. After 2 weeks I called and he answered like it was his home phone. Told me he'd have to use another phone to call me "right back". Of course he never called. This place is a total scam. I wish I would have checked them out here before ordering. Good thing I paid with a credit card and will be refunded. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-02-21

"Terrible service. DON'T USE THEM- you won't be able to communicate with any live person who speaks english when inevitably your book doesn't arrive or is shipped to the wrong location. I'm not sure whether they actually even sell books - mine never arrived, they claimed it was shipped using an old box to another state, and claimed they had no more in stock! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-01-12

"This place is HORRIBLE!!! I ordered a book as a birthday gift, and it never showed up. So I wanted to give it for Christmas but it still never got delivered. Every time I called him he assured me it would be here soon. But he could not track it or tell me where it was.6 weeks later, still no book and no refund. Don't trust these guys. Spend a little extra somewhere else so you can actually get your stuff!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-08-18

"BAD BAD service. This site is a scam, never received my book. WARNING: If you are getting college textbooks from here and you see it really cheap, DO NOT buy them. They said they gave me a refund but never saw it in my bank. Total scam."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-07-27

"very bad services from ErgodeBooks.com. Shipping took too long, and all of the inquiries I made went without reply. poor customer services."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-07-21

"I had an AWFUL experience with ErgodeBooks.com. Ordered books in January, never got them. Five months later they still refused to resend or refund my money. Customer service was INCREDIBLY RUDE. Accused me of lying and wouldn't answer my questions. WORST ONLINE SHOPPING I'VE EVER DONE!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A