ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.73/5
Chance of future purchase:
4.01/5
Shipping & packaging:
4.25/5
Customer service:
4.24/5
Return/Replacement policy:
4.49/5

Verified
3/5

2023-10-09

Seat map

"I couldn't see what seats were available only the row."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2023-10-08

Wasted Ticket

"The online process was super easy. I bought the ticket running out the door for a 3.5 hour drive to the venue. Upon arrival, I was unable to pull the ticket up. I thought it would be sent directly to my inbox. OH NO! It was directed thru Ticketmaster and I was unable to open the platform from my phone with marked technical difficulties including that I'm a "bot". I turned off the VPN, changed browsers, etc.... I went to the ticket booth and no one could assist. I was directed to the specific ticket from the Gorge website, although they had no idea how to help. There was an order number, although the ticket had to be transferred, which no one could figure out how to do. Then the concert sold out and I was initially told that I couldn't get another ticket. Finally, someone sold me a ticket. I had arrived early, although because of the ticket debacle, I missed the beginning of the show and had marked difficulty finding a place to sit. I also purchased the insurance, but in reading thru it, unable to pull a ticket up due to tech concerns is not listed to get a refund. Order #43462839"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2023-10-06

Title

"Easy to purchase tickets today."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2023-10-05

smooth

"It was difficult at some points but ran smmothly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-10-05

Got tickets

"Seating map could be more like Ticketmaster's"


Verified
5/5

2023-10-05

Smooth Sailing

"Everything was perfect! Thank you for making the site easy to use"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-10-02

efficiency, speed and security

"have no problems regarding your fun is essential"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-10-01

Nice

"Great deal nananannanananan"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-30

Bruce Coburn returns to Ithaca!

"Tix selling fast, made fast decision, got fast service—looking forward to the concert!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2023-09-30

EXPENSIVE FEES

"$10 delivery fee on top of $50 service charge is ridicoulos when you are emailing the darn tickets. That is a rip off!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-09-29

Awesome

"Scored great seats under the wire!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2023-09-29

total scam, tickets at ticket master which I hate were 50% less

"total scam, tickets at ticket master which I hate were 50% less"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-09-28

Seats

"Didn't show me the or allow me to pick the exact seats"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-09-27

Quick and easy

"Only took a few minutes to select the event and purchase the tickets"


Verified
5/5

2023-09-27

Easy

"Easy service website easy to navigate"