"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
"
"Great. Fast service and wonderful product."
"Purchased Wusthoff santuko and 5 inch serrated utility knife, Crafter edition and love them. Happy with this purchase.
Thank you"
"I love that this is a small business style firm and it is my feeling that we need to support these companies so that they not only continue to survive, but they thrive. Given Everything Kitchens tends to carry the same items as the mammoth competition, I am going to look and buy from them first. They treat the customer like a priority and they provide a website that educates as well as sells the products - I love that there are videos devoted to sharing the good and perhaps not expected aspects of a product honestly and then letting the customer decide what works best for them. It is like having a review site and a sales site that are completely unbiased and transparent all in one place and it is a great benefit for the shopper. Overall, just a wonderful company."
"I ordered some last minute gifts and was pleasantly surprised that Everything Kitchens can get my order delivered to my door faster than Amazon Prime and my delivery was free. I ordered a bunch of Christmas gifts from Amazon and when I ordered the delivery date promised was well before Christmas, yet as we creep closer to Christmas Day, my items are getting "lost" or there are now "delays" so I have rush out in my very small town, to try finding something for those special people. Everything Kitchens took care of me and my loved one's by delivering what I ordered very quickly, nothing damage, and the items are of excellent quality. I will be ordering more items as I update my old kitchen wares, and as I give other gifts throughout the year, Everything Kitchens will be my first stop for shopping. Merry Christmas. "
"Easy and on time and I liked the shopping experience "
"Wonderful customer service!"
"I ordered a Zassenhaus manual bread slicer and figured with the Christmas holiday approaching I’d probably see it delivered around New Year’s Day. It was delivered in 2 days ! The whole ordering experience was awesome. Thank you !"
"Everything kitchens has great service!"
"Part of my order got returned back to them and without me knowing they called and told me they were shipping it to me again. Great customer service "
"Was not happy with our wait time. We had a gentleman starting to help us and then stopped to help what seemed like a lady that had been in there before. He just left us for about 15 or more minutes. I don't know if he thought we didn't have enough money to buy in there or what. But we don't get all dressed up to shop. He finally came but to help us and we did end up buying our cookware there. I think he should have at least ask is if we minded waiting and not just let us stand and wait. Terrible CS. I was a CS manager for about 5 years and would have had my employees head if they treated a customer of ours that way. But I love my cookware. "
"Excellent customer service"
"I AM SO PLEASED WITH THE BOWL SET I BOUGHT FOR MY GIRL FOR CHRISTMAS!
SHE LOVES TO BAKE AND THESE ARE BEUATIFUL.
THE PRICE WAS BETTER THAN ANYWHERE I FOUND!!
AND CAME RIGHT ON TIME"
"Everything about the transaction was perfect. "
"I can always find something for the girls."
"Have had my Aqua Rain filter for many years.
Have not installed the new ones yet, quality looks just like ones I purchased years past.
Price was very attractive, comparable to what I paid in past.
Delivery was on time and well packaged, in good condition.
"