"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
"
"Found an important piece of carafe equipment to replace an old broken piece. No need to replace whole machine. Thx very much"
"Friendly website, shipped quickly, wrapped perfectly - even the box was sturdy, exactly what I was hoping for."
"Customer service was amazing I’ve been in customer service pretty much my whole carrier the two ladies in the showroom are well there are customer service skills that can’t be taught and the ladies up front have those skills you have great people there! "
"product arrived on time, properly packaged for Pyrex items and shipment tracking was accurate "
"I've been shopping for silverware but Oneida has changed their manufacturing process. Their silverware is not up to par and Everything Kitchens has been so helpful to make sure the customer is happy. I appreciate your service. "
"I placed an order and was left cryptic voice mails saying there was an issue and no further information. I work in a different time zone was never able to reach a live person during their business hours. I left my email in hopes we could communicate asynchronously, but only received calls. We can't all answer calls during work.
When I finally found support's email I was told there was a question about my address (I still have no idea what the question/issue was exactly - I double checked and I entered it accurately) and would have benefited from having the details of the issue enumerated in the voice mails so I could have responded in a timely manner. Preferably this information could have been expressed in an email like I requested. "
"This is the first time I have ordered a product from this website, and I have no doubt that I will order from them again. It was easy to navigate the website, checkout was smooth, and my product was here in TWO days. That's quick. Also it was packaged with such care. That's something that isn't hard to do, but doesn't get done as much as it should anymore. Wonderful service."
"Great customer service. Pan is excellent to use. "
"I ordered a Kitchen Aid spiralizer/ apple peeler. It arrived quickly and is a real time saver during apple picking season. I.was able to peel, slice and core my apples in no time ! Cleanup was quick and it all stores in a very nice case that will last for years !"
"Purchased 2 flour containers and 1 coffee container. I am extremely pleased with them. They arrived fast and are just what I needed. "
"Easy ordering and received my order quickly."
"Ordered a specific piece of corningware french colors. Your pricing is the best I found anywhere online. Took no time to get my order. Actually shipped quicker than other sights."
"Wonderful choice of products & good sales.
Excellent packing and quick shipping.
And rewards!"
"Product was described and shipping was fast even though I chose the slowest option. Had the best prices on the Internet."
"I found the products I wanted, the prices were good and shipping was superfast"