"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
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"I have shopped Everything Kitchens since 2017. Why? This vendor has the best brands and the service/delivery is unbeatable. Everything Kitchens is the first cooking website I search. Without fail, I find the brand I'm looking for; pricing is competitive and very fare. What more could anyone desire. Lois Gehl"
"I ordered OXO coffee pot from Everything Kitchens, instead of Amazon, as a thank you for their detailed product comparison test results. Although a different drip over coffee maker won the "best" for other features, the OXO had the win for me for great coffee flavor, delay brew capability, sneak-a-cup feature, and simple one-knob use.
A Note: Brew a pot with 1/4 white vinegar, 3/4 water...then and run 4 more pots of plain water brew through it before use, for two reasons. Don't do like I did and forget to empty the pot in between! :\
1. Strong plastic-y taste. Yuck. After a vinegar and 4 water cycles, the coffee brews DELICIOUSly...just as test results stated.
2. Gaskets - The sneak-a-cup feature did not perform properly (drips/leaking) until the gaskets became plumped again. This is a common in dry storage issue in industrial machinery. It was interesting to see it is a household appliance issue too. After a few pots of brewed water, the feature was working as expected.
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"Website was easy to navigate, order process was smooth, items shipped quickly and arrived quickly, everything arrived as ordered and expected. "
"Brett was great, I spoke with him like 3 times prior to placing my order.
Once I placed it, he reached out the following day to ensure the shipping address I submitted was correct.
My item was ordered, shipped and received within the same week. How’s that for amazing customer service!!!"
"Wonderfully packed the big mason bowls were pack with such care and fast shipping I’ll always get my kitchen needs from them "
"My wine glasses order was delivered on time. Securely packaged as well. No problems, highly recommended.
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"Can’t beat the quality of service and how quickly I received my order. I do miss the brick and mortar. Sad that you closed your store in Springfield. "
"I really appreciate that the items I buy are packed carefully so as not to break in shipping. Also, everything I order is shipped quickly. Thank you!"
"I was really impressed with the way Everything Kitchens handled my order. Everything was done quickly and professionally. I had been searching for this paddle for time and was unable to find it. Kitchen Everything came through for me."
"One of the items I ordered arrived broken. I called (didn't have to wait on hold) and got help promptly. I emailed a photo of the damage and the CSR ordered a replacement within less than 5 minutes."
"Exactly what I was looking for
Arrived on time "
"Ordering was easy/fast, shipping was fast, selection was wonderful, happy happy!!"
"great price, good delivery, first time buyer, so far so good. if the product isn’t defective…( haven’t used it yet), then i’ll be purchasing more from your company. thanks"
"Product was as advertised and arrived ahead of schedule."
"Ordering was easy, found what I wanted right away. Received the product within 3 days! Easy, will use again! "
A rep from Everything Kitchens LLC, Customer Service Manager, has responded:
“WOW!! Thank you for your glowing review and for being such a loyal customer. We couldn't ask for more and we want to thank you by giving back. :) We have gone ahead and placed 500 reward points into your account as a way to say thank you. We hope to see you again soon!
Happy Cooking! -Everything Kitchens Customer Heroes”