"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
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"Arrived as promised and everything was in great shape. Thank you for having the selections too!"
"I love the teak cutting boards. Arrived very quickly. "
"Simple to order. Timely delivery. "
"I ordered on Friday and received it the following Wednesday, whereas a competing company took 3-4 weeks to get my order. Very satisfied with the whole process! "
"Easy to order, fast shipping, great packaging. I will definitely be buying from them again."
"The product I ordered was smaller than expected - which is my fault not yours. I ordered the mason cash prep bowls. These bowls are really great quality as I would expect from mason cash. The ordering experience was simple and easy and the order arrived quickly. I’m just not sure I will keep because I was looking for a slightly larger bowl. "
"Order placed and received less than a week"
"I put in an order last week. Nothing has happened. It appears to be “under review” whatever that means. I’ve not received any updates at. Is anyone home??"
"Was a breeze maneuvering your website and ordered multiple pieces of fiesta "
"Order received promptly and in perfect condition!"
"I was told my item would arrive in the designated shipping time frame. However, a representative did not take my correct address therefore causing an issue with delay. I needed up just wanting a refund and they couldn’t do that since the item was in transit. So I’m stuck with a lost item with UPS until it finally reaches me to a product I don’t even want anymore.. never shopping with this place again "
"Best price, fast service."
"It is my first time ordering, and will definitely order again. Very pleased!"
"Very satisfied with your company!"
"Have been trying to complete my fiesta dinnerware and it is so easy buying from everything kitchens the prices are good no extremely high free shipping quotas now I have a larger list of pieces to make a larger collection. And that’s to mention I have some mason cash bowls and Emile Henry to collect guess I’ll be here for the long haul"