"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
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"Shipped out immediately and Pam perfectly packed."
"Item easy to find. Quick response by email as to the progression of the order. Really quick delivery."
"I am disapointed in the delivery time I still have not received. Sept. 14 "
"I ordered these mugs as I had been planning to purchase from another store. Excellent service, superb packaging and timely delivery. What's not to like? Very, very happy!"
"My products arrived quickly and had been well packed."
"Ordered and received with 5 days! Very happy with that and the product itself! It’s very pretty. Can’t wait to use it. "
"Delivery was very fast, I was thrilled to walk in tonight and see the box had arrived. I was concerned as I picked it up and felt things inside move around. More concerned when I saw small yellow pieces of a dish floating around inside as I opened the box. I would suggest lessons to your packers. After a peek and seeing at least 2 broken items I decided not to unpack the box until I contact customer service about returns. I was thrilled to find these items, dissappointed that they were not packed as they should have been to prevent breakage."
"You were easy to order, And was better than I expected "
"I looked around your site to see what's what, had no trouble getting around, and enjoyed it."
"The teapot I ordered was about half the price of the same teapot I ordered on Amazon. And the other item (herbal/tea infuser) I ordered was a couple dollars cheaper than the one I saw in a catalog. The delivery was very fast. The box was packed well without waste of shipping materials."
"The website is very user friendly and product selection is great!"
"Love the web descriptions, easy to browse "
"The price was almost half the price at Amazon and it was delivered in three days. I expected the size to be small. It is only good for a pint (of blueberries). I would like to know what type of material the Berry Keeper is made of. It is marked as "BPA FREE"."
"My orders have arrived quickly."
"Good prices and fast shipping - great experience!"