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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2015-01-12

"Was sent wrong item, return shipping was offered."

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Rep reply posted 2015-01-14
A rep from Evolve FiT Wear, Evolve FIT Wear, has responded:

“Hello!

Super sorry that you were sent the wrong item! We will work hard to make sure mistakes like that don't happen again.
Thank you so much for your understanding while we took care of our mistake.

Thanks for shopping with us! If you have any other questions or concerns don't hesitate to contact me!

Laura C. Helms
Customer Service Manager
laura@evolvefitwear.com”


Verified
5/5

2015-01-12

"I love the fit of evverything and the delivery was prompt. Great company."


Rep reply posted 2015-01-14
A rep from Evolve FiT Wear, Evolve FIT Wear, has responded:

“We are soo happy everything worked out for you! Thank you so much for your feedback!

Laura C. Helms
Customer Service Manager”


Verified
4/5

2015-01-11

"I ordered 2 pair of leggings and am still waiting to receive one of them."

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Likelihood of customers making future purchases
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Rep reply posted 2015-01-14
A rep from Evolve FiT Wear, Evolve FIT Wear, has responded:

“Hello!

It looks like that 2nd legging was coming to you from our LA warehouse. You should have that by now. Looks like that just took a little longer than the item that came to you from our Portland warehouse. :) If you have any other questions or did not yet receive your 2nd package, please don't hesitate to contact me.

Thanks so much for shopping with us and leaving your feedback!

Laura C. Helms
Customer Service Manager
laura@evolvefitwear.com
1-888-708-5585”


Verified
5/5

2015-01-11

"Great service and product!"


Rep reply posted 2015-01-14
A rep from Evolve FiT Wear, Evolve FIT Wear, has responded:

“I'm super glad you enjoyed your shopping experience with us!

Thank you for your feedback!

Laura C. Helms
Customer Service Manager”


Verified
4/5

2015-01-09

"My order was processed and shipped very quickly, however it was split in two shipments. I found this out when I opened the package and saw the handwritten note - there is no way to track the second item, so I e-mailed the company for an update. They were very prompt in the response, it just would have been nice to have been given a "Heads Up" regarding the split shipment since I am REALLY looking forward to receiving the second item. 4.5 stars out of 5, I do appreciate the note! Thanks, guys!"


Rep reply posted 2015-01-14
A rep from Evolve FiT Wear, Evolve FIT Wear, has responded:

“Hello!

We do ship some brands from other warehouses. This is noted on our site, but our apologies for any confusion this caused when all your items didn't arrive together.
We have just updated our tracking feature on the site to hopefully help make this more clear for customers with multiple shipments.

Thank you for your feedback! It is so important for us to hear about things like these so that we can improve our site!

Laura C. Helms
Customer Service Manager”


Verified
5/5

2015-01-06

"Love the Onzie snake print leggings. "


Verified
5/5

2015-01-06

"Fast delivery & beautiful product! Thanks!"


Verified
5/5

2015-01-06

"Super fast shipping, I was pleasantly surprised!"


Verified
2/5

2015-01-06

"The leggings are way too thin. Pretty much can just stand straight in them. "


Verified
5/5

2015-01-04

"Easy to order, and it fits great! Super comfortable and cute!"


Verified
5/5

2015-01-04

"Quick serivice, even with the holiday."


Verified
5/5

2015-01-03

"I was very happy with my purchase and with the fast shipping! I hadn't shopped with evolve before and definitely will again."


Verified
5/5

2015-01-03

"My order shipped quickly and customer service is phenomenal. I'm very satisfied with the quality and style of the clothing as well and I can't wait to wear my new leggings. I'll be ordering from them again!"


Verified
5/5

2015-01-03

"The staff was fantastic, taking time to help me find a gift at the last minute. I would definitely order from them again and recommend Evolve FiT to everyone!"


Verified
5/5

2014-12-30

"Amazing products, great customer service, ridiculously fast shipping!"