"I paid extra for 2nd delivery. It's taken 5 business days. I have not been reimbursed as of today."
"I ordered a product, paid and got shipping confirmation just to find out the product was no longer in stock. Very disappointing."
“Hello,
We are really sorry about that. Tracking numbers are automatically sent to customers before the order goes to the warehouse to be pulled and packed, we apologize for any confusion with this.
We recently launched our new site and had an issue with our site that was allowing products that aren't published on the site to be found through a Google search and purchased. I assure you that our Development Team has worked very hard to make sure this doesn't happen again.
We apologize that this was your experience with us as customer service and communication is our top priority.
If you have any other questions or would like to discuss this further, please feel free to contact me directly.
Sincerely,
Laura C. Helms
Customer Service Manager
laura@evolvefitwear.com
1-888-708-5585”
"Awesome customer service and super fast shipping. Couldn't have been better!"
"pants fit great and delivered quickly"
"My credit card was charged on the 15th but have not received my order. "
“Hello,
We are sorry that you experienced a delay with receiving your order. We show that this was delivered to you on the 22nd of December. If this is not the case, please contact our customer service center, so that we can investigate this further.
Sincerely,
Laura C. Helms
Customer Service Manager
1-888-708-5585”
"Online Christmas gift cert. couldn't be any easier, and my Daughter-in-law was very happy."
"Customer service was extremely helpful in finding my daughter's wish list when the link she sent me didn't work. Order was speedy and exactly what she wanted. I'm a fan."
"Ordered yoga pants, got them quickly."
"Great customer service! Shopping was easy and quick."
"When placing an order for a Christmas gift, I had trouble online and placed a call to Customer Service and Hannah was wonderful. She stayed on the phone with me till the transaction was completed successfully. I was surprised at how quickly my package arrived - clear across country!"
"I ordered the athletic tank top because it had a nice high neck, for good coverage when I bend over. However it is short on me in the body. I'm 5'8 and the top rides up on me when I'm in a yoga pose. "
"Only complaint is the pocket slit in the front. Don't like how it lays on tummy."
"LOVE THEM!! Ordering more now! "
"Excellent service ... Excellent. Prodruct !"
"Fast shipping. Perfect fit . #happy"
A rep from Evolve FiT Wear, Evolve FIT Wear, has responded:
“Hello! It looks like UPS incorrectly sorted your 2nd Day Air package in Orlando resulting in a delay. We are really sorry that you experienced this delay in your shipping. It is really important to us that our customers receive their order as quickly as possible, and although rare, sometimes unavoidable delays do occur. If you have any further questions or would like to discuss this with us, please don't hesitate to contact our support team at support@evolvefitwear.com”