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Verified
5/5

2012-09-18

"I found Expansys from cnet.com. I found it the least expensive site for the product I wanted. I have not received my order yet, but have been tracking it online. I also, found many other products I was interested in that I want to review, but need to make time to view all of of them. I'm happy that I found this site and feel assured with their many years in business. "

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Verified
4/5

2012-09-18

"Very good service. I bought spare parts and put my order very easy."

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Verified
5/5

2012-09-18

"Product shipped right away, arrived in two days.
Price was competitive, but not lower than competition.

cons: Tried to use a coupon - expiration months away, still "good". It was found on multiple coupon ad sites. It was recognized by checkout. But it was not honored, discount did not appear. Customer service was unresponsive. Poor business practice to create coupon ad campaign with specific expiration and not to honor the advertised discount.
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Verified
5/5

2012-09-16

"I was able to find a few items for my nokia phone that were not for sale in the U.S....Prices were reasonable and free shipping

All Good!!!!!!!!!!!!
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Verified
5/5

2012-09-13

"Gladly impressed!

Expansys was the only site with the exact item I wanted besides its wider selection of similar products and competitive pricing. I didn't have to compare different sellers or unsuccessfully search for the product.
The product description was accurate and detailed; its search engine led me straight to the item; it's website is fun to surf and look at, and the size and placement of everything on the pages, helped me easily understand what I was buying. Also, fast, professional service!

Thank you so much!
"

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Verified
1/5

2012-09-13

"Expansys has been one of the worst online retailers I have ever done business with. I ordered a phone, SIM card, and wireless plan card from them and paid through PayPal. Because I was getting shipping to my work address, they demanded that I submit documentation to verify my identity and employer. This is an understandable precaution, but paying through PayPal one would think to be secure enough.
Then I he hear nothing for 2 days. When I called, they say that my verification has been approved, but now they are waiting to ship because they don't keep the wireless plan cards in stock. I asked why I did not receive any notification of this, and was told that it is not their policy to send notifications other than the order confirmation, and that this stocking issue should have been stated on the website and in the confirmation message. No, it was not stated when I placed my order on the site, nor in the order confirmation. They said it would take up to 5 days to wait for the plan card to ship my entire order, or that I would have to pay an extra $5 to ship the phone and SIM card immediately. I had to cancel the order for the wireless card and buy it somewhere else just to get my phone shipped out that day because this is after going over a week without a phone). The customer service I received was unpleasant, arrogant, and showed no concern for customer satisfaction or regard for doing business in a way that customer readily knows what is going on.
THEN, WHEN MY PHONE ARRIVES, THE BOX WAS NOT SEALED AND THE MICRO SD CARD WHICH IS SUPPOSED TO COME PRE-INSTALLED IN THE PHONE IS MISSING. I highly doubt the ethics of this company. Since I intend to upgrade to maximum storage capacity anyway, I did not call to complain because they have proven to me that they do not care to do good business, and I am done dealing with them. The only good thing they did was request this review, because I was interested in sharing how dissatisfied I am with their company.
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Verified
3/5

2012-09-13

"Good site, shipped next day. Sent by First class even though i paid extra for priority mail. The tracking number had some problems and showed my package delivered to another place but the customer service did not respond inspite of emailing every address i could find on their site. Their customer care was much better before, i remember a person named Matthew who would answer each question i asked. Its the complete opposite of that now. I did get the package eventually but with no help or response from expansys."

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Verified
5/5

2012-09-13

"Exceptional Customer Service!
Expansys displayed great customer service and professionalism over several communications. Expansys is prompt in their response and effective in their follow through, not to mention, providing great products. An overall great company to do business with!
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Verified
5/5

2012-09-13

"I had some pre sales questions that were answered quickly and effectively. After sales service was just as good. Rec'd quick order confirmation and shipping info. Will definitely be going back soon."

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Verified
5/5

2012-09-13

"My puchase was delivered on time and without defect.
The parts I ordered were a bit pricey but consistent with other vendors.
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Verified
5/5

2012-09-13

"I have had excellent service and support from Expansys USA for over 5 years. My main contact is Chris Mills and he looks after me every time. Would always recommend Expansys. "

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Verified
5/5

2012-09-12

"Unbelievably great service and turn around on my order. I ordered a single item from them with free shipping, and 2 days later it was delivered to my house. I will not hesitate to do business with them again, and I will be recommending them to all my family and friends. "

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Verified
5/5

2012-09-12

"I received the product as described in the condition described, nad I received it promptly."

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Verified
4/5

2012-09-12

"Best place to get T-mobile prepaid cards. Fast affordable service. "

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Verified
4/5

2012-09-11

"Decent prices, very good selection and rapid delivery. Good overall experience."

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