ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-09-10

"I ordered my Samsung smartphone on the Internet the 4th of September, and was very rapidly contacted by customer support.
After a couple of email exchanges to sort out the details, the order was confirmed.
Two days later in France, the 6th, I recieved the package in perfect order via UPS.

From order to delivery within three working days, across the Atlantic. It couldn't have been done faster, or in a better manner.

Would I buy agaain from Expansys ? In heartbeat.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-08

"Took a week to ship not bad even after the Labor Day holiday. Shipped to me no problem with alright protection. Bubble wrap probably would've worked better."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-06

"Fast efficient service. I found customer service responsive and they answered my questions in a short time.

I am going to buy another phone shortly and will definitely use Expansys-USA again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-04

"The best service ever. Fantastic return and refund service. I ordered another and was delivered the next day and shipping was free. Being using phone and it works perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-04

"Super Cheap, and quick shipping. Great job."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-04

"Offered one of the lowest prices, shipped very quickly and accepted my international credit card. Highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-02

"Good products and customer service. Very serious with what they do. Got my order on time as I was supposed to. Will probably try it again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-02

"good product and very fast shipment"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-28

"I had a great experience with Expansys-USA. I ordered a Belkin Share N300 7FD7302 Wireless-N Router. It was the lowest price I could find by far, I ordered it on a Friday and it was at my door on the following Tuesday plus it was free shipping. The router is working just as it should. Overall I am extremely happy with my purchase"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-27

"thank very much for fast shipping and a good price. thx"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-27

"I was looking for an HTC smart phone (HTC TITAN) on line to purchase when I was redirected to this link EXPANSYS-USA.Though I am lil bit new in the U.S and have not shopped on line much when it comes to electronics,I strongly recommend EXPANSYS-USA for its best prices, reliability,good faith in dealing with customers and over all an excellent customer care.

I placed my order for the HTC Titan Smart phone on a monday and received it the same week on Thursday.Nothing was missing from my order. I received exactly what I purchased. Right now I am planning on ordering some more phones, ipad and laptops from EXPANSYS.EXPANSYS is the best.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2012-08-27

"Purchased 3 hard drives from expansys. All three of them came without any problems so far except the serial number labeled on the invoice is totally different from the ones I've received. I emailed expansys and tried to remedy the issue but they told me that they can only note that the serial# were different and can not make any changes to the invoice. These hard drives are sold as component parts and not OEM or retail. Any warranty filed must go through expansys-usa.com. The problem I foresee arrives when I need warranty for these drives and they will not accept it because of the difference in serial #. I filed an RMA 8 months later when a HD died on me. They authorized the return with RMA # 2401E1REPAIR1213RS on 13 Dec 2012. I did not receive any RMA updates from Expsnsys until I emailed them on 12 Jan 2013. Received their response, "We have shipped your device to get it repaired Turn-around may be about 6-8 weeks." on 14 Jan 2013. I emailed them last week and today again in regards to my RMA status. They have yet to reply. It has been 10 weeks since Expansys replied to the status update. 3 months since I shipped the device. I have yet gotten any answer for them. I will not recommend them to any friends or family. I will never purchase from them again. I would recommend all hard drive customers to stay away from Expansys and pay the extra money to buy from a authorize re-seller. I also have all email chains from Expansys for proof that this review is fair.

Update: 05/30/2013
I finally received the hard drive replacement and was notified that they were unable to resolve my rma issue. I was issued a brand new OEM hard drive. I believe this was kind on their behalf along with renewing my warranty on this new hard drive.

Update: 07/16/2015
Eric reached out to me after these reviews and have properly resolved the problem. I was able to return all 3 of my hard drive with advance replacement added 2 years of warranty directly with manufacturer.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-27

"The options are great, the order is very easy and the shipment pretty quick.
Also the Expansy's team is very helpful with the customers!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-26

"Very quick shipping, responded quickly to buyer'squestion,great price & great product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-26

"Great service. Fast free shipping.
Thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges