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Verified
5/5

2012-04-24

"very good experience. No complaints."

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Verified
5/5

2012-04-24

"Purchased a Belkin Router with all the specs I wanted at a rock bottom price. The first one died within a day, but Expansys Customer Service was excellent. I had an RMA in a day and new product in week. "

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Verified
5/5

2012-04-24

"Great price, fast shipping, awesome online experience"

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Verified
4/5

2012-04-24

"I just bought this phone. It is a great phone, with Android Gingerbread version. The applications run much faster than my previous Samsung Galaxy Gio. It is also compact.

The only issue I found is that Skype does not work correctly on HTC Explorer. Although, it meets minimum requirements for Skype, but due to some reason, the audio is terrible, and cuts off. The only workaround I found was to use handsfree, but even that doesn't always work.
"

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Verified
4/5

2012-04-23

"Alright for all of the TL;DR; people out there:
Expansys customer service rocks. I'd buy from them again.

Now for a more in depth review:
I purchased a Samsung Galaxy Nexus GT-i9250 from Expansys. I decided to go through Expansys instead of, for example, Amazon's third party sellers because I knew that this phone was going to be an international phone and I wanted to know that had I any problems with the phone I would have a pleasant experience with customer support. Boy am I thankful I did that.

The phone arrived with the original manufacturer seal broken. Everything was there and new though, so I thought oh well, it was probably opened because of customs. After loading my SIM card and turning the phone on I downloaded and ran the "GN Official Update Checker". My firmware was yakjuxw. Now I was unhappy. I went online to their website to double check what people had said about them, because I could have sworn everyone was getting yakju. First thing I noticed when I landed on their homepage is that the galaxy nexus has dropped in price $100! I wasn't feeling too good right about then. The next day I called customer service for three reasons: I wanted to know why I got yakjuxw, whether or not the manufacturer warranty is honored, and finally if I could get a credit for the recent price drop. Customer service was very friendly and knowledgeable. They understood what I was talking about when I asked them about my yakjuxw version, and even though they could not explain why I received that instead of yakju, they offered to replace my phone with a yakju version (I thought this was very nice, though I declined). They told me that they did honor the warranty, and that all I need to do is send the phone to Expansys when needed and they deal with the manufacturer. Awesome. Finally I asked them about the credit for the recent price drop and they agreed to credit my account for the difference. Even more awesome!

I'm giving a 4/5 for the exemplary customer service, but they lose a point for the rough start.
"

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Verified
5/5

2012-04-23

"The router arrived promptly and without blemish and has worked excellently."

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Verified
5/5

2012-04-23

"although i bought a refurb cell phone. but it looks new. i was happy to shopping with expansys. also i like the payment method. it links to amazon.com. so i can pay it easily. "

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Verified
5/5

2012-04-23

"My experience with Expansys-USA was a positive one. The procedure to execute an order and the processing of the order were both handled professionally and with ease. The company handled a challenge brought about by the security system of my credit card in an effective and quick manner."

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Verified
5/5

2012-04-23

"As a first time buyer at Expansys-USA, I found their service to be professional. Their products are affordable and are of reputable, quality brands. The shipping is quick and the rates are competitive. Their communication kept me updated on the status of my order. The item I ordered was actually a killer deal (price and quality-wise)! Definitely will shop here again!"

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Verified
5/5

2012-04-23

"i've purchased a router from this seller. fast shipping. great item. liked them!"

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Verified
5/5

2012-04-23

"So far the Expansys-USA is the best online store I have ever bought!
The company seem to be very serious and the employees very professional,they always replied to my e-mails very fast and they always gave to my the right information.

I definitively recommend the Expansys-USA....
"

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Verified
5/5

2012-04-23

"Quick shipping and working product, what else could you want?"

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Verified
4/5

2012-04-23

"Good communication and quick shipping, with tracking numbers. Highly recommended!"

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Verified
2/5

2012-04-22

"Fast delivery but once you have problem and try to contact them with email. Good luck with that as they never respond my email. The price is cheaper compare to others. "

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Verified
5/5

2012-04-22

"Typical excellent service, painless ordering and fast shipping."

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