"Online purchase was effortless, shipping was prompt, and item was exactly as described. I am very pleased with the purchase."

"Best cellphone US-based store I was able to find. Orders are in your hands in two days, they have a large selection and are avail on the phone if you have questions.
Highly recommended!"

"Fast, east purchase of a difficult product to find in the US. Would welcome working with Expansys-USA again."

"I love my new phone. It was shipped in a timely manner. I had no problems and will definitely shop here again. "

"very easy to use, awesome experience, very quick shipping."

"great overall shopping experience from ordering to receiving!"

"I ordered ay Samsung Galaxy S2 and used Fedex 2day shipping...very easy and delivered on time. This is my 2nd purchase and it was very easy. I will use Expansys Again...."

"Excellent service, salesmen always give outstanding support. My number one preferred online consumer electronics merchant"

"I ordered a portable laptop desk that arrived (quickly) missing a part. I contacted Expansys-USA and they explained that they had received a bad batch of these from the manufacturer and would issue me a refund, which was done immediately. I was disappointed that I would not be able to use the desk I had ordered but I was very impressed with the customer service I received from Expansys-USA. I will not hesitate to order from them again."

"Great price, great communications and sudden shipping."

"It was easy to shop on the site, and they shipped the dock to me quickly."

"I was impress of the easy checkout and prompt delivery! However, I was disappointed in the Product and Return/Exchange process.

I purchase a tablet with a defect hardware. I contacted Expansys via phone twice and both time got a VM. They finally contacted me back with a canned email on how to return. I didn't get my question answered and had to follow-up with a few emails.

The worst part came when I wanted to exchange my tablet. Per the policy set by the Returns Manager, he said that I had to pay for my return shipping cost because 1) I didn't pay for the shipping the first time and 2) the item was value less than $100. I explained to him that I want to exchange since it was a defect and it's not like I had changed my mind. He kept on standing his ground about the policy he set. I just didn't understand why I would have to pay for return cost when they sent me a defect! He explain that they are in business and didn't want to cause confrontational. At that point, it was beyond the return shipment cost. I felt cheated!

I had plan to YELP and contact the CEO for this unreasonably POOR CUSTOMER SERVICE!. Unlucky, the Return Manager sent me a return label but didn't further to apologies or anything like that. Very disappointed. I asked 5/5 people and everyone agreed with me, so I know I wasn't being unreasonable.

I hope this poor feedback gets posted and the management change its policy.

"

"Great prices and extremely fast delivery. Will definitely use again."

"I wasn't aware of this company until I went checking to beat Amazon on the price of my item. They had it cheaper and delivered it faster than Amazon would have. Great transaction."

"Every thing was as order. The delivery was prompt. I have no complaints. What more is there to say?"