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Product & services pricing
4.25/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.13/5
Customer service:
4.34/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
5/5

2024-07-27

Great

"Need to add darkening lens"


Verified
3/5

2024-07-26

Ellen

"promo codes did not work, I had one in my email and one on a postcard. Neither worked at checkout. "


Verified
2/5

2024-07-26

Prices deceiving

"Frames for $20 but no lens options below $99? "

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Verified
5/5

2024-07-25

Love this eyeglasses website.

"Excellent selection of glasses and easy to use website."

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Verified
5/5

2024-07-25

Excellent

"Very good and simple, easy"


Verified
4/5

2024-07-25

First try

"I just ordered first pair of glasses I'd this works out I will buy more and uogard the lenses. Got very basic lenses this time. Just in case I don't like the frames "


Verified
5/5

2024-07-24

affordable, cute, quick, easy

"affordable, cute, quick, easy "

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Verified
4/5

2024-07-24

Product for reasonable price

"Always a great interaction. Product always comes on time and they get it right or they make it right."


Verified
4/5

2024-07-24

Checkout was a small issue

"Ordering was simple - checking out was not. I checked PayPay a number of times and nothing happened. Customer Service told me not to use Fast Checkout. When I actually did use Fast Checkout it was a breeze."

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Verified
3/5

2024-07-23

Difficulty creating an account

"The actual purchasing of the glasses was easy. What took forever was creating an account. I tried several times and kept getting an error message that the login and password did not match. The chat session told me there was no account set up. I eventually filled in my phone number (which was marked as not required) and that worked. I think the security on the site might be weak. I noticed the password I chose in the clear in the url of the website on one of the pages. Eyebuydirect should scrutinize the interface for creating new accounts. Not sure if anyone who can do this will see this note."

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Verified
5/5

2024-07-23

Always happy with my order.

"Easy to order, good quality. "

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Verified
5/5

2024-07-23

It’s easy

"It’s easy to pick what you want for your lenses and the prices are reasonable. I love what I picked so far. The transitioning lens are awesome"

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Verified
5/5

2024-07-22

I always buy my daughter glasses here!

"I love shopping here! The glasses are good quality "

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Verified
5/5

2024-07-21

Excellent Website.

"I wish the try part would be available with ALL frames and not just some. This can make it much easier for the end user to have more options. I liked some frames but would not be able to purchase it because I could not tell how they looked. "

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Verified
5/5

2024-07-20

Agent was helpful to answer a question.

"I liked how all frames showed you the mm measurements so you know the sizes of the lenses, frames, earpieces etc.
Agent was very pacience.
"

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