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Product & services pricing
4.25/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.13/5
Customer service:
4.34/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
5/5

2024-07-20

Excellent!

"Easy to order, great selections."

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Verified
5/5

2024-07-19

Easy to order and great product!

"I’ve ordered multiple times for myself and my children- all good experiences! "

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Verified
5/5

2024-07-19

I LOVE eyebuydirect.com!

"I am a loyal customer of eyebuydirect.com and am always sharing my glasses and sunglasses on my IG page to spread the word! This is truly the best site! "

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Verified
5/5

2024-07-19

Easy ordering

"Just fine and will order again!"

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Verified
3/5

2024-07-16

Can’t use coupons

"Heard great reviews and also got great coupons via email but once I found my frames the website wouldn’t let me use the coupons - also I’m a nurse and tried to use the 20% off from IDme and it wouldn’t let me use the discount- kind of frustrating. Hoping I love these frames when they come in. "

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Verified
3/5

2024-07-16

Difficult to find/compare price/features

"I had trouble finding the correct sizing based on previous purchases. It seemed like I was always moving back and forth to to compare details. Also, I needed to update the prescription but somehow still ended up with the old specs when I went to check out. Checking out forces you to back up screen by screen to validate the details - very cumbersome."

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Verified
5/5

2024-07-16

Great Customer service

"I was able to exchange a product very smoothly. The transaction was quick."

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Verified
5/5

2024-07-15

Love

"Love the glasses selection! So easy and fast! "

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Verified
5/5

2024-07-13

Cool

"Excellent service and good prices"

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Verified
3/5

2024-07-13

WISH EMAIL COUPONS WERE EASIER TO USE

"I was window shopping and received an email with a coupon so I went back to the website to use it and place my order but unfortunately I was never able to use that coupon.

I was able to use another coupon which was running on the top so I still got a discount which is always nice.
"

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Verified
5/5

2024-07-13

Great company and products, both my wife and I will continue to use

"Excellent products and user friendly buying experience.
Well done Eye Buy Direct!
"

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Verified
1/5

2024-07-13

Glasses without the Photochromatic Option

"I've given a try to Eyebuydirect later.

Unfortunately they sent glasses without the Photochromatic option I've paid for which for me bring a lot of questions about the lens production. Are they really to my real prescription? Are they trying to scam people by not doing paid options hoping they will not contact them and save money on orders?

They are re-doing my glasses and they wanted to have the wrong ones back which also bring the question, are they going to sell used frames today customer? Are mine used in the first place?

I've ask to keep them as spares and they offered a 15% discount, but considering they should trash them I'm not paying that much.

Overall I'm going to stick with the other two companies I've dealt with it the past where I had no issues with.
"

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Verified
5/5

2024-07-12

Excellent online Eyebuy

"I buy direct is an excellent online prescription glass store I had a great experience everything was laid out so good, it's easy to follow"

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Verified
5/5

2024-07-12

Love it

"Y'all need to showcase the cheaper frames more I shouldn't have to look that hard for them. shipping needs to be less than $5.95 more like 2.00 or 2.95 or free in general and the sales tax needs to be lowered. Thank you "

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Verified
5/5

2024-07-12

Pre review

"Good and easy buying process affordable as well will update my review when the glasses get here !!"

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