"Haven't received my first pair of glasses yet but The Price is Right hopefully the glasses are good quality"

"Talk with representative (Kelly) to return a pair and order replacement. She was exceedingly friendly and very helpful."

"Very simple and easy to use. The try-on filter is also a nice touch."

"Always satisfied with mt transaction."

"I love how easy it Is to make the order. In this case I did an exchange and Mike did a really good job with explaining all of my options. I also appreciate the 365 days warranty. "

"I ordered this pair of sunglasses for the 3rd time today, they are perfect for me and perfect price, especially since I lost my last pair swimming on vacations when a big wave hit me they arrive quickly and I am always happy with my orders"

"Great selection for price"

"Dear Eyebuydirect Team,

I recently placed an order for glasses on your website, and I’d like to share my experience. While the tracking information indicated that the glasses were delivered, I encountered some challenges:

Missing Glasses: Despite the delivery confirmation, the glasses were not in my mailbox. I thoroughly checked, but they were nowhere to be found.

Lack of Clear Instructions: When I revisited the order page to seek guidance, I was disappointed to find no clear instructions on how to handle such situations. It left me feeling uncertain about my options.

Insurance Confusion: I discovered a mention of insurance related to the order, but it was tucked away in a separate section. Unfortunately, the instructions led me to contact the shipping company, which didn’t provide a solution.

Post-Shipment Support: Once an order is marked as shipped, it seems that Eyebuydirect.com disconnects from the process. Finding a resolution became challenging.

I appreciate your commitment to customer satisfaction, and I hope this feedback helps improve the overall experience. As a loyal customer, I believe that addressing these issues promptly will benefit both customers and your company.

Thank you for your attention, and I look forward to a positive resolution."

"We’ll see said the blind man "

"I would have ordered six months ago. Took forever to find my prescription which you already had! Not easy. Not smooth. GREAT PRODUCT!"

"Great website, easy to use. Awesome prices, and thank you for the discount coupon. "

"I ordered prescription sunglasses they were very nice , but they were very heavy although they were plastic, I do love that discounts are given. I absol.utely love the try on feature but would like if they included the weight of the glasses in the description. I am returning but decided top give it a 2nd try and I ordered a different pair. I do love that discounts are given."

"COULDNT SEE HOW TO APPLY OFFERS"

"I like doing it online at home"

"I had to initiate a return & after some quick back & forth Emails my exchange was already in the works! Was easier than I expected because of my issues with any type of returns/exchange in the past. I'm excited to get the new pair again so I can finally call the ones I have on now my 'in case' pair because of them always falling off my damn face. "