"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Great service and beats the price of the doctors office"
"repeat customer. rx still on file and good price. easy and quick,"
"Easy to navigate and order user friendly. "
"Easily reordered contact lenses at a great price. Thank you!
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"I love ordering g here. It’s quick and easy. "
"Thanks for the terrific service and contacts!"
"I’ve been using EZContacts for years. Much easier to order contacts online once I run out, and see other options available. "
"The worse place to buy contact, costumers services is horrible I never received my contacts and o have to fight with them to get my money back.
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"Easy account creation and order process! "
"Very easy process, got what I need "
"No games no frills straight forward"
"I can use this service when my optometrist Dr Maurice Feldman is unavailable. Nice option to have"
"Thank you, thank you, thank you"
"Super fast processing and shipping on most items. Returns are easy. I have reached out to customer service on one pair of glasses and received a generic response email but I trust they really are working on it. I suggest buying glasses that ship later, which can be seen on the product page, in a separate order in case you want to return something. Overall, good experience and love the glasses I have received so far!"
"Easy to search for contact suppliers, name, add my prescription use my credit card upload my RX and place order. I have been using easy contacts to place my orders for my contacts for over 10 years."
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out to us and providing feedback. We apologize that you were dissatisfied with our service have not yet received your refund, even though upon checking, it was posted to your account from our end on March 12th.
We suggest that you reach out to your bank to see if there is any issue with the refund. They should be able to help you track down the funds and get them back into your account as soon as possible.
If you are still having trouble, please don't hesitate to reach out to us at help@ezcontacts.com”