"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"This is the place to purchase name brand sunglasses. Always have the best prices."
"Second time ordering from this website and I’ll be back for more "
"I knew exactly what I wanted and I’m so happy you guys had it for a much lower price than I saw it and a different store. I’m so glad I didn’t do an impulse purchase. I can’t wait to receive my glasses!"
"Found the designer glasses I was looking for at a fraction of the price that my optometrist’s office was charging. Got the glasses fast and would do biz again"
"easy to navigate and make orders"
"Yeah it was fast and cheap very easy"
"Quick delivery, good quality and value."
"The best selection of frames. The widest range of lens options. I got Prada frames with the move innovative lens option and a 25% gray gradient tint. GANG GANG"
"My first time using ez contacts and it was quite easy. All you need is a credit card and your script with a little computer know how and your good. "
"Ordered contact lense solution never received purchase not refunded "
"i got a different price for the same product at the same time in my cart "
“Hi there,
Thanks for reaching out to us and providing a review. Our apologies that you were not able to get the discounted price for your order. The discount should automatically apply by the checkout page, but if it doesn't, please email us at help@ezcontacts.com and we'll be happy to adjust it for you manually from our end.
We appreciate your business with us and wish you a wonderful day ahead.”
"It was so easy to get this ordered with the perfect discounts where we would have paid over $300 I paid right under that for these glasses"
"Great glasses. Great service. "
"Xxxxxxxoooooooxxxxxxxxooo"
"EZ online purchase to use my HSA funds! "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out and providing feedback. We understand the frustration of not receiving your order and apologize for the inconvenience.
We see that a lost package claim has already been filed on your behalf. To finalize the claim and process your refund, we require a signed affidavit from you confirming the package was not received.
if you have any questions or haven't received the affidavit that was emailed to you, please don't hesitate to contact us directly at help@ezcontacts.com and we'll be glad to assist you further.”