ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-03-05

"Scott,
Reference:Order 415753
Like an increasing number of people, the Internet has become the most convenient way of researching and making a purchase. The referenced order was placed in January, for parts to rebuild the brakes on my daughter's '98 Volvo S70.
The order was filled quickly and included everything I'd ordered from your complete and competitively priced site. More importantly, all of the parts were correct for the vehicle for which they were ordered and fit perfectly. In fact, getting the car away from my daughter to do the job took more time than it took the order to be filled and arrive at my home.
Not atypically, I misinterpreted the quantity of a few parts (clips, and a couple of rubber items) and used the included UPS slip, along with following the clearly written instructions for returning them, to return them to your inventory. That, too, was a seamless and totally satisfactory process.
In summary, when and if I need any other parts to do automotive repair work, I would not hesitate to order from FCP Euro as often as the occasion arose, nor would I hesitate to recommend your site to others.
Thanks for a very impressive and satisfactory experience. As the kids these days would say, "You rock!"
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-05

"This place has the best prices I've found for BMW parts. I've bought from them a few times and the service and price have always been great. Totally recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-05

"Ordered Fuel hose and Racing Brake fluid for my BMW. They were exactly what I ordered and expected (OEM BMW Hose and ATE Blue fluid). Fast shipping and well packaged even during the Holiday season. Will do business with them again and again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-05

"Easy to navigate the website. The large order was received in a very reasonable time and everything was as pictured on the website. I'm very happy with this purchase and would recommend FCP to customers and friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-03-05

"I´m from Argentina and usually buy different VAG parts through internet and resale them here, and in this case, the shipping was on time and the product arrived in great shape. I very happy with your service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-05

"Great Store! Availability and Price are what sets FCP Euro into a class of their own. I was able to find and purchase my Mercedes parts without any difficulty. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-05

"I discovered FCP Euro on YouTube when I was trying to learn on replacing disc brake pads and rotors. I found this great video produced by the shoppe's technicians that gave me all the steps and the essential understanding needed in order not to fail. As it turns out, when I started shopping for parts, I found FCP Euro to have the best online deals. And I started buying online from them every time one of my Volvos needed parts I could install myself, and now even the parts my mechanic will install, I'll purchase at FCP Euro, if at all possible. It's been quite a pleasant surprise for me and a rewarding experience every time. So, I couldn't be happier, and I wanted to take the time to report it to future readers looking for info. In fact, being a continuous Amazon and eBay shopper, it's not often that one finds excellent / above-average quality in parts and truly above-average online user-experience when shopping for auto parts from smaller resellers. FCP Euro's "Price/Quality/Shipping fees/Online Service" is quite a compelling proposition for any one looking for great deals in parts for European cars. I wish the guys at FCP Euro a continuous increase in volume so as to to make it worth their while in keeping such great quality/price/service ratios going forward.... If I had to say anything to Scott, the CEO, would be: "Thank you very very much for meeting you guys, and I hope and wish, all these good things I'm reporting will NOT turn out to be temporary"."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-05

"Placed several orders with FCP Euro and have been 100% satisfied with each. Good prices, fast service and quality parts. Can't ask for much more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-03-05

"Everything went well, have purchased about 10 orders over a few years. Only issue i have ever had was when ordering the non-oem style items. For instance, I needed a new dipstick and there were 2, (i think) a german made for about $25, and (I assume), a chinese one for $6 or so. Thinking what dfference can a dipstip make i bought the cheap one. The end of it however was sharp and badly formed, if I had slid it in, i would have ended up with a bunch of filings straight into the crankcase. After some, sanding, polishing and cleaning it was fine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-05

"Have ordered Volvo parts from FCP for the past 4 years. Prices are not as good as they used to be - but the parts availability and cost/speed of shipping are great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-05

"I needed a pair of wipers for my Mercedes and found that you can't buy these things at most auto parts stores so I went online to search. FCP had exactly what I needed, in fact, a selection and their price was better than other web based suppliers. I placed my order and the wipers arrived much sooner than expected... and they fit perfectly without any hassle on the installation. I am very happy with my first FCP experience and I know that I will shop here for all my automotive needs for both my Mercedes and my MGB!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-05

"I always engoy my experience with FCP Euro. Fast deliveries, good parts and good prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-14

"Excellent Seller, recommend for all!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-13

"I was very amazed by how fast my products arrived at my house. This is by far the best online company to purchase European auto parts. I will continue to purchase all of my products from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-12

"Incredible auto parts store. Unbeatable prices on most of the items I browsed (especially Mothers waxes, polishes and accessories), and even some hard-to-find items like oil filters for older, rarer engines. Items were packed and verified meticulously, and arrived safely. Free shipping (5-10 days) over $25. I highly recommend FCP Euro, and will definitely be back soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A