"Very quick to send my order on time.
And the way the package was prepared is very neat.
Replace my ignition coil kit and whoola my car runs back like new."
"Very great customer service and you get your parts on time.
"
"Great prices and parts.
Fast shipping"
"Every time I call for parts they are so courteous and professional, thanks for all your help"
"I have placed several orders with FCP. I live in Michigan. Shipping is always fast and the prices are comparable to other import parts sellers.
Plus you get "free" (lol) shipping over a certain amount, which is a nice gimmick.
Parts and amounts are always correct and returns (which I occasionally utilize) are easy.
Will definitely use them for my future Volvo parts needs."
"Great prouducts at competitive prices. Top notch customer service! "
"Thanks for the great service! The price of Genuine Volvo parts through FCP Euro - even with the freight costs to Australia - is astounding! You guys rock. thanks heaps."
"I started using FCP for our BMW but recently starting using them for my daughter's Jetta. This was a rebuild job which needed many hard to find parts. FCP had everything I needed is stock and the car is now running excellent. Great website and I have not had one issue yet. Quality of parts is much better than the usual junk at some of the big box auto parts places,"
"Very satisfied. The part arrived on schedule and appeared to be better quality than the original. Fit perfect and we don't have to pay for it next time? Crazy good experience! Thanks FCP!"
"This is my second time ordering parts from fcp. Found the exact oem parts for brake replacements on my SLK 350. Communication and shipping were spot on"
"If you have a German car and you don’t shop for your parts at FCP euro you’re doing something wrong. Extremely fast shipping coustomer service is amazing. Everything as is straight forward as it sounds with their lifetime warranty’s. "
"Though my Volvo knock sensor took some time to arrive it was EOM. My difficulty is locating a mechanic willing to work on my 1999 V70 Volvo wagon with its (real) 330,000 miles on board. Tho my codes were for a knock sensor after using XeModex in Ontario, Canada for both Control and Engine Throttle module upgrade/replacement, it really turned out to be a loose, not properly wired MAS/MAP sensor. So the knock sensor and labor was MAYBE not the real issue at all. XeModex was clear to replace the MAS post module replacements when I was still have engine/ETM/loss of cruise lights on the dash.....The Volvo mechanic at the San Antonio dealership simply could not have enough diagnostic time. So I ended up traveling back up to NM to Albuquerque where I have a Master Volo mechanic who is a diagnostician. I would like you to
place him: Thomas Chung in your refererals for that northern NM region. He is so skilled and gives fair realistic labor costs.
He is Thomas Chung: THE MASTER'S TOUCH 4113 Menaul NE Albuquerque NM 87110
***-***-**** ****@****
PS I appreciate the life time warranty. I was just given a 2015 Volvo V70 Sport Wagon. Will you have parts and the same policy for new cars. Tom Chung now purchases only parts that have that warranty. And, in my case, because of the miles I drive on the highway it is well worth it."
"I order parts online often but this time takes the cake the car sat for a week disassembled in the garage because every seal I ordered for my Mercedes was wrong ended up buying them from the dealership because I didn’t want to wait 2 more weeks for the return and the chance it would be wrong again. "
"FCP never shipped out my part and billed my credit card which they told me would be refunded when I called to cancel my order. I ordered this parts from my local BMW dealer for $3.00 more and got it next day. FCP is the worst customer experience I have had when getting parts for my BMW. I will not be recommending them to anyone. The fact that they still are unaware that I never got this part says it all!"
“This is certainly not the experience we want you to have. I am extremely sorry that this happened and would like to do whatever I can to help make it better. Please email me directly at nicole.butcaris@fcpeuro.com”
"I recently ordered struts for a 2004 Volvo S60R from FCP. For those of you familiar with the Volvo 4C suspension, the struts are crazy expensive and very few parts houses have an alternative available vs. going to the dealer for the parts. FCP has become my go-to source for OEM and aftermarket parts."
A rep from FCP Euro, FCP Euro, has responded:
“I am terribly sorry that this was your experience. I'd like to do whatever I can to make this better. Please email me directly at nicole.butcaris@fcpeuro.com”