"I am pleased with my recent order with FCP Groton. I was able to purchase what I needed for a fraction of what the same tool cost at the dealership, and received it in reasonable time and in good condition."

"The web shop and the response from thire service team was exelent!! I mailed a last minute change to my order and they handeld it superb. "Big Thanks!!!"
To Swedish users " Detta funkade klockrent, när jag insåg att jag beställt fel torkfilter så bytte de ut det mot det jag ville ha trots att det var dyrare. BRA STÄLLE"

Best regards Peter"

"Fest shipping, smooth transaction and excellent price."

"The order was processed very quickly. The part arrived much sooner than expected. The part fit perfectly. The only issue is that the factory muffler came with a harmonic damper attached to it because the muffler rattles at a certain frequency. I cut the damper section out of my original muffler and used hose clamps to put it on the replacement and solved the problem."

"I buy the majority of the parts for my cars from FCP Groton. They have good prices on high quality parts, and their new free shipping policy is great. The few times I have talked with their customer service team on previous orders they have been very helpful and quick to sort out any issues. I would absolutely recommend them to anyone looking for parts based on my experience with them over the last several years."

"My order was opened by the carrier, repacked incorrectly and FCP Groton was not notified. Some items of my order were missing. Jeffrey at FCP Groton offered to ship the missing items overnight. Regular shipping was OK, so I received the items in a few days. There was no question about it. Their service was outstanding."

"Best site I've shopped for parts... EVER! Wish our country could be run like FCP's service. Then we wont be in a economic crisis. FCP FTW!!"

"The FCP's website is very easy to use. I found what I needed, ordered it, verified shipping information and paid in less than 5 minutes. I rec'd confirmation of my order within 10 minutes and shipping information a little bit later. Overall, it is very easy to purchase from FCP Groton. It is great that I can order without paying for shipping - I will be back to order more soon! Thank you!"

""Very satisfied With what I bought and the service I got I got the part before my shipping information but that ok with me thanks ""

"I orded an inner tie rod with a new boot along with a new heater core. I place the order online asking in the "comments" box if they would delay shipment until I called the next day to verify the part numbers. The customer service rep helped me with order and discovered that I had indeed ordered the one of the wrong parts. He ensured I got the one I needed. The parts arrived in a timely manner. All parts have been installed with great success! Thank you."

"Disappointing Experience!
TCK order, received damaged. They charged me (double my initial shipping fee) for shipping the replacement kit!!? Replacement kit was received with missing component/damaged.
These guys wanted pictures emailed to them before they could act. All was returned. Was told by sales rep that there was nothing more he could do; he seemed to be saying he could not promise that he could deliver a complete good kit (regular stock item). Two weeks (weekends), missed chances, to perform maintenance on vehicle.

It seems that quality control is not practiced here.

Very disappointed!

"

"the best place around for volvo parts ...they wont let you down!!!"

"The parts were exactly as I ordered and a quality part at less than I could get locally. Very quick shipping. Will get all my parts for my BMW here in the future."

"Best prices around and excellent service."

"I ordered a rebuilt ABS controller here. The unit that had been shipped out to me seemed to be faulty, and when I contacted Customer Service, I was informed that a replacement unit would be shipped out to me without needing to wait for me to ship back the originally shipped unit. I found the Customer Service representative who handled my case to be very responsive and helpful. "