"Can barely find my child size when items are on sale or clearance. "
"Great do far got what I wanted for a good price abd most def will be using this for future references on anything for my 4 girls."
"So I bought 3 pair of shoes by starting an account and for being a vio member it was 33.63. So I stay in an apartment I don't like packages just sitting outside cause I work when mail be delivered. So I had a different billing address from my shipping and they cancelled my order. Called because other websites understand people is not going to live in one place their whole life and have different shipping and billing address to see if I can get my money back. Been 2 days still haven't received my money. Plus they don't accept prepaid card which is crazy because if your taking $33 for vio monthly. People should be able to cancel their membership until they use it again. But y'all scammed me and never gave me my money back. WILL NEVER SHOP WITH YOU AGAIN AND IM GOING TO PUSH THAT Nobody I KNOW WILL EITHER "
“Hello Precious,
Thank you for the feedback! We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Our Member Services Team will email you within 48 hours.
Best,
Jane
”
"Love Fab for my grandkids. Great deals and varieties."
“Hello Dakota,
Thank you for choosing FabKids! We appreciate your feedback. Glad to hear that your granddaughter loves all the items you've purchased from us. Have a good day!
Best,
Bella”
"I love the shoes very cute doe little girls. I didn't receive them yet to see the quality but I will definitely be back."
“Hello Shamair,
Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!
Best regards,
Chad”
"Ordering was fine but I have not received my 2 orders. I was suppose to be delivered yesterday and the other today, I’m still waiting."
“Hello Debra,
Thank you for the feedback! We are sorry to hear about the inconvenience you have experienced concerning our shipping service. Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.
Best,
Jane
”
"Hello all,
Fast and awesome inventory to choose from."
“Hello Adrian,
We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!
Best regards,
Chad”
"Best prices, I hope they're good quality also"
“Hello Raanee,
Great! We are happy to know that you love the deals we offer! Expect more discounts and more promotional offers exclusive for our valued members like you! We hope you will like your purchase, and we hope to hear more from you in the future!
Best,
Bella”
"My daughter was excited to pick her own outfit for her brothers birthday party. It never came. It says it was delivered to our front door. I am home all day and received not one item. I checked the mail and received not one item. I have emailed about the delivery and I haven’t gotten a response regarding a refund or replacement. Canceling this account today!"
“Hello Shontelle,
We are sorry to hear if your order was never delivered. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
”
"I continue to try and make a purchase using the 36 credits I have after years of auto deductions from my account. I have now tried 4 times. Everything goes through and then a couple of days later I get notified that all the items I was trying to buy, are no longer available so my order is cancelled. It’s bogus! I have credit’s valuing over $1,000 that are pretty much unusable. It seems like a scam/fraud to me. "
“Hello Destiny,
We sincerely appreciate the feedback you shared regarding the usage of your credits. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle”
"too expensive and cheap material"
“Hello Veronica,
We are sorry to hear if you are unhappy with our pricing and quality. We will contact you within 48 hours for further assistance.
Best,
Nelle
”
"They have a great variety for kids of all ages"
“Hello Tashiba,
Wow! Thank you for such an excellent review. We appreciate your time sharing how satisfied you are with the selections we offer. That is what we always aim for, your satisfaction.
Best,
Bella”
"Good, pricess reasonable and a wide variety of products. "
“Hello Cristal,
Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad”
"I love the concept but was disappointed by several things.
1. The lack of selection
2. The quality of the clothing
3. Kids wouldn’t wear some of the clothing due to it being uncomfortable.
4. Items sold out in almost every size frequently happened. If you thought it my do it was out of stock.
5. It’s almost all hideous. Just my opinion. But someone needs a new designer. "
“Hello Marie,
We understand your dissatisfaction with the availability of our products and their quality. Our Member Services team will contact you within 48 hours to provide additional assistance.
Best,
Bella”
"Don’t like it . Won’t use again"
“Hello Jonathan,
We sincerely appreciate the feedback you shared! For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
”
"So far impressed with prices and quality"
“Hello Angye,
Wow! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, affordable, and high-quality products for our valued members like you!
Best,
Nelle ”
A rep from FabKids, Member Services, has responded:
“Hello Chantell,
Thank you for sharing your wonderful experience with us! We are happy that you are enjoying our products and satisfied with the quality of our items! May your days be awesome!
Best,
Jane
”