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Product & services pricing
4.18/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.07/5
Customer service:
4.01/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
1/5

2021-12-07

Shipping

"Usually the shipping is quick and I’m pleasantly surprised. Now it hasn’t shipped yet by the expected delivery date. There is only so many days to wear the holiday clothes so I may end up canceling soon"

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Rep reply posted 2021-12-07
A rep from FabKids, Member Services, has responded:

“Hello Mary,

Thank you for writing a review! We are sorry to hear that you are thinking of canceling. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle”


Verified
5/5

2019-07-22

Happy Kid

"My grandson was so excited that a package came for him and that he had new shoes and clothes for School. He starts kindergarten this year and is anxious to show off his new shoes."

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Rep reply posted 2019-07-23
A rep from FabKids, Isabella2019, has responded:

“Hello Barbara,

Thank you for choosing FabKids! We appreciate your feedback. We hope your grandson will love all the items you've purchased from us. Have a good day!

Lots of Love,
Bella”


Verified
5/5

2021-12-06

Customer Service

"Great and efficient. It was a good ecoerience"

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Rep reply posted 2021-12-07
A rep from FabKids, Member Services, has responded:

“Hello Simone,

Thanks for writing a review! JustFab promises to provide high-quality and affordable products for you as well as an outstanding member service experience. Have a great day!

Best,
Nelle ”


Verified
5/5

2021-12-06

Shopping made easy

"Easy and convenient, found the right size and what my daughter likes"

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Rep reply posted 2021-12-07
A rep from FabKids, Member Services, has responded:

“Hello Ana,

We love to hear your wonderful review! It is always our goal to serve you with the best we can, and we are glad to know that we delivered!

Best,
Nelle ”


Verified
5/5

2021-12-06

Amen

"Haven't received the shoes yet but thankful for a cost friendly website. "


Rep reply posted 2021-12-06
A rep from FabKids, Member Services, has responded:

“Hi Lindsay,

We appreciate your review! We definitely promise great deals and you can surely expect more soon!

Best,
Cathy”


Verified
5/5

2021-12-06

Very Nice Shoes And Clothes for Toddler Girls

"I Love Shopping On Fabkids For My Three Year old Daughter Good Quality Shoes And Clothes. Thanks Fabkids!!!!"

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Rep reply posted 2021-12-06
A rep from FabKids, Member Services, has responded:

“Hello Jamila,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
1/5

2021-12-05

Very disappointing.

"I couldn’t order anything because the prices were incorrect. I couldn’t even get my free pair of shoes. So I called twice and I still couldn’t get the website together."

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Rep reply posted 2021-12-06
A rep from FabKids, Member Services, has responded:

“Hello Coya,

Thank you for the feedback! We are sorry to hear about the inconvenience you have experienced while paying for your order! Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.

Best,
Jane


Verified
5/5

2021-12-05

First time customer

"As a first time customer i really enjoyed browsing along with reasonable prices."

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Rep reply posted 2021-12-05
A rep from FabKids, Member Services, has responded:

“Hello Lora,

Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!

Best regards,
Chad”


Verified
4/5

2021-12-05

Good

"Easy to navigate through the system "


Rep reply posted 2021-12-05
A rep from FabKids, Member Services, has responded:

“Hello Jasminder,

We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!

Best regards,
Chad”


Verified
1/5

2021-12-04

Terrible customer service and website issues

"I tried to put in an order and never got what I wanted. I’m so upset. "

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Rep reply posted 2021-12-04
A rep from FabKids, Member Services, has responded:

“Hello Linda,

Thank you for writing a review regarding our services and our website. We will contact you within 48 hours for further assistance.

Best,
Nelle”


Verified
5/5

2021-12-03

Easy

"They site makes everything so simple. And my daughter's boots come faster than I expect!"

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Rep reply posted 2021-12-04
A rep from FabKids, Member Services, has responded:

“Hello Kimberly,

Awesome! Thanks for sharing your great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle ”


Verified
1/5

2021-12-03

Rough

"Horrible customer service, confusing “membership” sign up when you place order.
Promised credits and money in account but then not being allowed to use it. Don’t recommend at all!
"

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Rep reply posted 2021-12-04
A rep from FabKids, Member Services, has responded:

“Hello Teresa,

Thank you for writing a review regarding your experience with our customer service. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Nelle ”


Verified
5/5

2021-12-03

Happy Granddaughter

"My granddaughter is 9 years old and very petite. She loves he boots and they fit her very well. "

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Rep reply posted 2021-12-04
A rep from FabKids, Member Services, has responded:

“Hello Kr,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle ”


Verified
3/5

2021-12-03

Kool

"It was ok no pressure really kool"

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Rep reply posted 2021-12-03
A rep from FabKids, Member Services, has responded:

“Hi Kenyetta,

Thanks for writing a review and for making your purchase! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy”


Verified
2/5

2021-12-03

Too tight

"The boot itself is beautiful and it fits perfectly but it’s too tight at the calf. "

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Rep reply posted 2021-12-03
A rep from FabKids, Member Services, has responded:

“Hello Sharla,

Thanks for writing a review regarding our sizing! We will contact you within 48 hours for further assistance.


Best,
Nelle”