"I love the quality of your products. So must so many others, because my faves styles are never available in my size. Very frustrating! "
"Easy to find products I'm interested in and easy to place my order."
"I am a plus size and it seemed everything I wanted was not available in my size "
"Ordering was easy. Now let's see how they fit and
wear!"
"Easy website to navigate."
"Very Easy and I’m very excited to get my order"
"All I wanted to do was order not join or pay for VIP! It was the only way the website would allow me to order. I have to go through canceling my subscription before the 4 or 5 or my card is charged! I don’t like that! Why charge me for something I don’t want! I just wanted a bra!"
“Hi Skeeter,
I completely understand your frustration, and I’m really sorry for the confusion and inconvenience you’ve experienced while trying to place your order. It’s definitely not ideal to feel like you have to join a subscription or pay for something you didn’t intend to, especially when all you wanted was to order a bra. I can see how this would be frustrating, and I apologize for the added stress of having to cancel the subscription. Our Member Services Team will be contacting you immediately.
Best,
Kim”
"I got 2 leggings for $24! "
"never a bad experience with fabletics ! "
"These shorts are great. Return policy is easy if you get the wrong size"
"good experience browsing and checking out"
"Me gusta mucho los productos! "
"The website moves extremely slow and is always sold out even when browsing the first day of the month. I have been a customer for years but now considering leaving for Savage or another brand due to availability. "
“Hi Michael,
I completely understand your disappointment, and I’m truly sorry to hear about your recent experience with the website and product availability. I can imagine how frustrating it must be to face slow loading times and find items sold out, especially when you're trying to shop early in the month. Our Member Services Team will be contacting you right away.
Best,
Kim”
"I placed an order and it was cancelled. My daughter was waiting for the pants for an event and we never received"
“Hi Dana,
I’m truly sorry to hear about the cancellation of your order and completely understand how disappointing this must be, especially with your daughter looking forward to having the pants for her event. I can imagine how frustrating it must be to not receive the item on time, and I sincerely apologize for the inconvenience this has caused. Our Member Services Team will get in touch with you right away.
Best,
Kim”
"Great selection of colors and styles. Good quality of materials, fast shipping, easy returns and great prices."
"Thank you for such a fun and easy experience!"
A rep from Fabletics, KIdongtechstyle, has responded:
“Hi Shelley,
I completely understand how frustrating it must be to find that the items you’re interested in aren’t available in your size, and I’m really sorry for the inconvenience this has caused. We know how important it is to have a wide range of sizes available for all of our members, and we’re always working to improve our selection. Our Member Services Team will be contacting you right away.
Best,
Kim”