ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.84/5
Chance of future purchase:
3.85/5
Shipping & packaging:
3.93/5
Customer service:
3.91/5
Return/Replacement policy:
4.07/5
Featured Review


Verified
4/5

2024-12-23

Too Expensive

"I needed scrubs but they are too expensive here"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-12-23

Amazing products and great deals.

"Great quality products and user-friendly website and fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-12-23

Fit was spot on! Quality is excellent

"Fit was spot on! Quality of product is excellent!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-12-23

Great selection and price

"First time Fabletic online shopper.
Can’t wait to receive the products for myself and partner
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-12-23

FABRIC FEELS AWESOME

"love the feeling of each piece. I purchased tops, sports bra's and leggings. Very comfortable and the stretch is remarkable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-12-23

Reservedly happy

"Easy with lots of choice and info. Quality is yet tbd. VIP discount required and opt out commitment with a cost...in life, nothing is really free! Up to me to opt out...guess we'll see!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
2/5

2024-12-23

A lot of the sets that are worth a credit are sold out

"I can never find a set that u can use my credits on "


Rep reply posted 2024-12-24
A rep from Fabletics, ACavantechstyle, has responded:

“Hello Margarita,

Thank you for reaching out to us. We're truly sorry to hear that you’ve been having difficulty finding sets available for your credits. We understand how frustrating this must be, especially when you're looking forward to using your credits but find that the items you want are out of stock. We’ll be sending you a private message now, so we can get this addressed as soon as possible.

Best,
Allison ”


Verified
5/5

2024-12-23

Great products

"First time buyer. App was easy to use and I found what I was looking for "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2024-12-23

Poor product availability

"I had seen a product I wanted online then went to the store to make my purchase. The product was not available at the store and I was told that there was no option to have the item shipped to me. I ended up ordering online and had to pay $5.95 for shipping. I find the selection of products and size selection to be very limited and the website is slow. It is ridiculous that a single item is listed separately for every color and pulling up one does not connect to the others. It is one of the least user friendly sites I have used and wastes an inordinate amount of time. The VIP membership is ridiculously complicated and seems designed to take $59 a month if you are not very diligent to decline that month. I am satisfied with the quality of products but disappointed in everything else about the company "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-12-24
A rep from Fabletics, ACavantechstyle, has responded:

“Hello Carol,

Thank you for reaching out and sharing your detailed feedback. We sincerely apologize for the frustration you’ve experienced with our product availability, website functionality, and membership. We truly appreciate your candid comments, and we want to assure you that we're here to help address each of your concerns, so we will be sending you a private message shortly.

Best,
Allison ”


Verified
3/5

2024-12-23

Still some work to do

"Shipping is still slow and websites issues. Couldn’t get to the women’s side of the sale event so only bought men’s. You lost some sales "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-12-24
A rep from Fabletics, ACavantechstyle, has responded:

“Hello Jared,

Thank you for sharing your experience with us, and we truly apologize for the difficulties you've encountered with both the shipping and our website. We understand how frustrating it must be when you're eager to shop, only to run into issues that prevent you from making the most of a sale. We value your feedback, and we want to assure you that we're here to address your concerns, so we will send you a private message right away.

Best,
Allison ”


Verified
2/5

2024-12-23

inconsistent sizing

"All sizes are inconsistent. I normally wear a medium/large. But here it ranges from small to Xl . Everything is either to big or to small. "


Rep reply posted 2024-12-24
A rep from Fabletics, ACavantechstyle, has responded:

“Hello Brieana,

Thank you for reaching out and sharing your feedback with us. We're truly sorry that you’ve been experiencing sizing inconsistencies with your recent purchases, and we understand how frustrating that must be. Finding the right fit is so important, and we regret that we’ve missed the mark in providing the consistency you expected. We're here to help address your concern as quickly as possible, so we’ll send you a private message now. 

Best,
Allison ”


Verified
5/5

2024-12-23

Love

"I love these clothes they fits me perfectly. Jus holds every part of my body. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-12-23

Good

"Fairy easy, also nice to be able to skip a month if I need to."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-12-23

Nice Quality Clothes - Many Items Sold Out

"I own a few fabletics bottoms and they are very nice quality. I have a pair of sleek knit drawstring pants I bought a few years ago and love them. They are sold out in my size and are now a “last chance” item. So disappointed. I get compliments on them every time I wear them. Wish you were not discontinuing them! They are soooo nice. Numerous other items I wanted to purchase were sold out. I did order a few items, but my first choices were all sold out. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-12-23

Awesome

"Great prices as a Vip member.
The clothes are awesome! I've gotten a few things already, and they're all great. Only thing is, I had a small problem with one order, but they fixed it right away.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges