Product & services pricing
4.64/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.13/5
Customer service:
4.04/5
Return/Replacement policy:
3.44/5

ResellerRatings
Verified
5/5

2021-05-15

Fabulous

"I will use this company from now on God bless you all keep up the good work again thanks."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
5/5

2021-05-14

Great company

"Wonderful!!!,fast deliveries, great items!!"


ResellerRatings
Verified
5/5

2021-05-14

Factory Direct Craft is the best!

"Smooth transaction!, Great prices. Great selection of merchandise!"


ResellerRatings
Verified
5/5

2021-05-14

Good quality

"Great and fun with lots of choices "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-05-13

Great!

"I bought some small pip berry and floral candle rings which are so pretty! They're just what I've been looking for. Very good quality!"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-13

Realistic white pine branches

"While searching for faux white pine branches, I found these. Great price and the photo looks very realistic. Plus free shipping over $39!"

Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-13

Satisfaction

"I have always been very satisfied with the delivery of any products I have ordered."


Verified
5/5

2021-05-13

Wonderful

"Always great items at great prices!"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-12

Excellent service

"Very fast shipping, well made products! I have never been disappointed by FDC!! Highly recommend!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-05-12

This is my 2nd order!

"On my first order I received every item on my list correctly. A big shout out to your packing crew! Great job. Also the website is very easy to search. Thx FDC."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-12

I need more 33 mm long doll shoes in more colors like black, pink and red.

"I need more 33 mm long doll shoes in more colors like black, pink and red."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-12

I can't wait to see these in my flower pots!!!

"Thank you so much!!! I love your site!!! Sorry it's been so long since I last ordered. Will be back soon!!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-05-11

Great selection

"Great prices, selection and service! Always a pleasure. Even with so many places having shipping and supply problems, Factory Direct does an excellent job of getting my orders filled. I really appreciate the website and the multiple pictures, size comparisons and descriptions of the merchandise so I can feel confident in my purchase."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2021-05-11

To dificult

"Hard to tell what info was a must. I am a rookie at this, adjust prompts. for rookies"


Verified
4/5

2021-05-10

Will shop here again

"I would like to order bulk , would be great if I can order bulk at a great price.. or have a catalog
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service