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Product & services pricing
4.50/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.16/5
Customer service:
3.87/5
Return/Replacement policy:
4.02/5

Verified
5/5

2021-01-15

excellent

"easy experience ordering thank you"


Verified
5/5

2021-01-15

Thank you

"Items are very nice. Shipping super fast."


Verified
5/5

2021-01-14

purchased

"I was pleased with everything I ordered in the past"

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Verified
5/5

2021-01-14

Great service

"Have purchased from this company many times and have always gotten excellent service from them. The merchandise has been just exactly what I expected. Would recommend them to anyone.



"


Verified
5/5

2021-01-13

Great products and the best service

"Products I purchased were awesome."

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Verified
5/5

2021-01-13

Beautiful artificial flowers

"This is my second order. The artifical flowers are beautiful and they arrive just as pictured on the website---not crushed or bent. Very satisfied with my order!"

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Verified
5/5

2021-01-12

Prompt customer service

"I placed two orders and had second thoughts. They were nice enough to cancel the order before it shipped.
I really appreciated that.
Answer my e-mail promtly! Which was nice.
Just replaced a order with Factory Direct Craft.
I just went to post this and it came up under a different person!!!!
I'm not Lucypelican!!!
"

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Verified
5/5

2021-01-12

Always Great Product

"I have ordered items from Factory Direct for project that I do with my business. I have never been let down by the quality and the great customer service when working Factory Direct company. Thank you for having a great place all in one location - sometimes I wish there was a Factory Direct in my town so I could take a me time out to relax. :)"

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Verified
4/5

2021-01-12

First order

"Lots of inventory, well described "


Verified
5/5

2021-01-12

Great company to do business with

"All items arrive as described and promptly. So happy to have found this company!!"

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Verified
5/5

2021-01-12

THANK YOU!!!

"Being a first time customer, I was very AMAZED how quickly my order was shipped and the accuracy of my order. I'm a very HAPPY and very satisfied customer!...THANK YOU!!!"

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Verified
5/5

2021-01-12

Easy to order, selections are plenty and prices are great

"Easy to make selections and make changes"

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Verified
5/5

2021-01-12

Love your Products

"I think you have a wonderful selection. Your website is easy to navigate and your prices are great. Thank you!"

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Verified
5/5

2021-01-11

Satisfied customer

"Quick efficient delivery. "

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Verified
5/5

2021-01-11

"Easy ordering and checkout. great products "

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